Job Summary

Interns at the Family of Companies gain priceless hands-on experience. Here, they learn how it feels to be in the workplace, participate in events and become a valuable member of our team.

Responsibilities

Create a positive experience for clients by addressing needs and answering questions with urgency

Maintain functionality and appearance of the physical office by repairing furniture and equipment and replenishing supplies

Deliver and set up essential technology equipment such as monitors, PC hardware and keyboards

Provide basic troubleshooting services for clients such as setting up multiple displays, screen sharing and Microsoft Teams functions

Assist with processing incoming and outgoing mail and packages and provide client support in package tracking and shipment

Order, receive, forecast, audit and maintain workplace inventory

Create and maintain a sense of safety and security for guests and team members while delivering unparalleled hospitality service in a professional and courteous manner

Provide audio visual support by testing and resolving basic technical issues, such as repairing and replacing hardware, troubleshooting PowerPoint and Keynote presentations, and basic signal routing for both audio and visual

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. And we’re passionate about the work we do, and it shows. We’ve been ranked #5 on Fortune’s list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2021.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law