Job Description
Role Responsibility
- Ensure all policy claims are quickly dealt with and customer reimbursements are correct.
- Effectively control retail dealers input/ouput claims.
- Be actively involved in costing and ensure the procedures adopted by the Workshop Controller are in line with established procedures.
- Ensure that all documentation is completed in line with the Assurance Policy
- Maintain high standards of control over displaced material returned.
- Check and clear weekly statement and query any overdue claims, or claims not paid or any discrepencies in payment.
- Prepare all warranty claims for submission for payment.
- Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources.
- Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with.
The Ideal Candidate
- Previous experience of working in a warranty or insurance claims assessment role
- Experience of interpreting technical information
- Experience of working with standard forms and documentation processes
- Numerate and used to working with financial statements
- Well organised
- Able to work logically to pre-defined processes
- Able to communicate clearly in writing and verbally
- High levels of accuracy and attention to detail
- Numerate and able to calculate basic sums
- Committed to delivering customer excellence
- Computer literate
Package Description
Not only do you get to work alongside great people within Inchcape, we offer great benefits too. For your valued contribution we will provide a fantastic benefits package including;
- Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
- A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- Life Assurance – we give you the peace of mind when you need it most
- Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
- Discount Gym membership – keep fit with our big brand gym & fitness offers
- Cycle to work scheme – get a new bike, equipment or both
- Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
- Holiday allowance rising with length of service – We reward long service with extra holiday
- Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
- And much more….
Job ID: 102608