Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Within the Cloud Infrastructure Design Team, we design, build and manage BTs Shared Voice Architecture (SVA) Cloud, a hybrid cloud solution, hosting some of BTs largest hosted voice application platforms including Government & Blue Light. We are key in delivering a secure, robust and resilient hosting architecture for multiple teams in BT to provide service to end customers, whilst maintaining the ability to provide and compete for complex bids, all within a common environment, without compromises on security. 

In this role, you will lead the forefront of BTs Hybrid Voice Hosting Design to help us deliver secure solutions for multiple other BT portfolio products. You will deliver against complex problems for some of BT's highest revenue-generating customers, and work with key stakeholders across the business in Product, GS, Enterprise & Technology to ensure we deliver the best service every time. 

This is a design role with operational requirements (ie participation in an on call rota and occasional out of hours work). 

You'll have the following responsibilities

Lead and implement the design and development of network/computing solutions for Data Center Infrastructure areas.

To provide analytical and innovative input to design/support projects

Assists team members in transformation strategy for a network or technology discipline in own area of expertise

Participate in workstream planning process, including inception, technical design, development, testing and delivery of network solutions 

Troubleshoot, diagnose and resolve high severity issues or problems.

As an expert in DC technology needs to support multiple contracts for engineering advice and resolutions on design and configurations.

Collaborate with or guide internal or external teams during the problem resolution process as needed.

Create and review network schematics, diagrams, and other program documentation to assist with the development and preparation of cost estimates, and review vendor proposals.

Develop capacity planning models and load-balancing/redundancy solutions.

Understand network requirements and provide High-Level Design and Low-Level Design

Drive standardization across the hub to ensure operational procedures are in place, maintained and followed as appropriate

Undertake work outside of direct responsibility when required on behalf of the leadership team

Should have a strong desire to learn & catch up with new products, technologies & services in the field of data networking

Technical leadership of one particular technical area/domain within a portfolio

You'll have the following skills & experience

Ideally, you will have expertise in at least 5 of the skills below, and be a  specialist in at least 1:

Network:

IOS/Nexus Routing and Switching, Cisco Application Centric Infrastructure (ACI) Fabric & MultiSite Architecture, ASA/Firepower Firewall, Cube SP SBC, Catalyst Switches, Management Firewall, Conference Bridges & DSP Resources, GSIP/NOAS/CBIBO Sip Signalling Media, MGX Media Gateways, Expressway/Collab Edge – Ability to not only design & build, but troubleshoot.

Datacentre:

Cisco UCS Compute Technologies, SAN Storage (EMC Unity/VNX), EMC RecoverPoint, VMWare SRM, VMWare Site Replication, VMware VDS, vCenter/vSphere Design, Cisco Hyperflex, Backup Technologies (Dell Data Domain/VMReplication), Windows Server/AD/DNS/RBAC, Unix/Linux/SFTP - Ability to not only design & build, but troubleshoot.

Desired Skills/Attributes:

Professional Qualifications (Cisco CCNA/CCNP/CCIE etc, VMware VCP etc)

Public/Hybrid Cloud Knowledge/experience

Microsoft Certifications (MCSA +)

5+ years in operations/hands-on role

3+ years experience in network design

Member of a professional body e.g. Institution of Engineering and Technology

Knowledge of Voice Applications (Cisco UC, Genesys, Contact Center Environments, Avaya, Optimise, etc)

Benefits

Competitive salary

25 days annual leave (plus bank holidays)

10% on target bonus

Option to join the Healthcare Cash Plan

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!