The Vacancy

We are looking for an enthusiastic team member to join our Digital team as a UX/UI Designer working remotely, with 1 day a week in our Support Centre in Worksop or our London office depending on which is closer. 

As our UX/UI Designer you’ll be responsible for continually identifying and implementing website improvements as our subject matter expert. These improvements will optimise the digital experience for our customer, and optimise conversion opportunities to increase revenue for the business. You'll design compelling and engaging experiences which create a seamless experience across online/offline. Working closely with the site merchandising, product and analytics teams; you'll champion the customer in everything we do; ensuring translation of the customer value proposition across wilko.com. 

Taking huge pride in what you do, your role will involve;

• You'll design and deliver wireframes, user stories and user journeys for a wide range of devices and interfaces which balance user needs, business goals and technological possibilities.
• Custodian of consistency across wilko.com whilst being responsible for developing and maintaining digital user experience best practice inclusive of; execution principles and style guidelines.
• You'll partner with product owners, other designers and engineers to oversee UX from conception to launch for any website developments including new feature releases.
• Building and promoting a culture of continuous improvement within the digital team. Responsible for the digital testing roadmap/plans using techniques such as A/B and MVT, with clear KPIs and performance metrics for each test.
• Challenge the status quo with user insight and/or data; proactive use from internal/external sources to prioritise necessary user experience improvements for wilko.com.
• Responsible for defining and signing off problem statements and hypotheses based on insights before commencing design work.
• Leading on product discovery and user research activities to identify target users, along with their needs, pain points and goals.

For this role we need someone who is an end-to-end designer with a practiced approach to problem solving, you'll need to be self motivated, self accountable and outcome focused. You will need to of worked in a UX/UI role for at least 2 years.

We know it’s not just about the role but how we can reward you too, so with this role comes a competitive salary, a brilliant rewards scheme, 33 days holiday entitlement (inc Bank Holidays) rising to 38 days after 5 years’ service, a great pension scheme, an exceptional array of apprenticeships, wilko WOW flexible benefits (such as great discounts on shopping, days out, holidays, health and fitness and money-saving schemes to cut the costs of childcare), holiday homes and most importantly 20% team member and family discount in store and online.

The Company

We're a family-owned business with honest and fair family values at our heart. 

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.