Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a UX Director

• If you’re an experienced UX practitioner and team manager looking to grow your leadership capabilities within a multi-disciplined design team, this could be the ideal role for you
• You'll be at the forefront of managing UX design solutions that employ and improve our principles, standards and design patterns, centred around best practice, consistency and re-use
• In return, you’ll have a genuine impact on our customers, and will be well positioned to gain recognition for you and your work

What you'll do

As a UX Director, you’ll be leading, inventing and designing websites and software applications which provide compelling and seamless customer experiences. This will be for native and browser-based experiences across desktop and mobile platforms. We’ll look to you to own and develop high level storyboards, wireframes, mock-ups and prototypes to effectively communicate interaction and design ideas for both strategic programmes and streams of work. Effectively, you’ll be driving and delivering consistent, efficient and enjoyable UX designs.

Along with this, you'll be leading high-performing UX managers and multi-discipline teams spanning a range of products, projects, and priorities.

Key aspects of your role will also include:

• Engaging in the strategic roadmap for the channel and product areas
• Influencing and negotiating with senior stakeholders and collaborating with teams using marketing and analytics to advance the models
• Providing strategic direction for user experience across the commercial bank, establishing strong cross-functional relationships and challenging existing ways of working at all levels
• Establishing, embedding and improving user-centred design processes, methodologies, tools, and research across Rapid Application Development, Service Design and Transformation programmes of work
• Working closely with product owners, researchers, visual designers and development to create both new products and features and extend existing ones
• Translating customer insights into designed experiences and forming a compelling story around it

The skills you'll need

We’re looking for someone with an extensive portfolio, which demonstrates creative and analytical thinking and the delivery of effective UX solutions. You’ll have an eye for visual interaction details, coupled with excellent communication skills, in order to champion interface designs and thinking with product owners and developers, and present your work in an effective way.

Additionally, you’ll have a background in leading strategic steams of UX design.

We’ll also be looking for:

• Extensive experience of delivering interface designs for use in high performance environments
• Significant experience in supporting user centred design processes and creating the material required to support effective user testing and concept communication
• The ability to use interaction design and visualisation tools such as Axure and Sketch
• Knowledge of responsive and adaptive design and a background in human-computer interaction, or a related field
• Experience of working with Agile methodologies and teams

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.