The Vacancy

We have an exciting opportunity for a Nights Transport Operations Manager to join us at our BRAND NEW SUPERHUB in Barnsley.  We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

Because of the 24/7 nature of our operation, this is not a Monday-Friday, 9-5pm position, the role does require flexibility to fit in line with volumes of the business. To support our operation and manage your fleet fully, there will be occasions when you will be on site across the night shift and potentially weekends as needed. But more importantly you must be able to make operational and strategic decisions at pace and have the self-belief to commit to a plan of action.

Why Join our Hub Team?

Driven by our four values of; Do the right thing, Dare to be different, Strive for more and Be customer obsessed, our vision is to be the carrier of choice for every consumer in the UK. Evri work with over 80% of the UK's leading high street retailers including ASOS, Boohoo, John Lewis, MissGuided and Next. 

At Evri, we lead the way in delivery. We’re market leaders and we invest to keep on growing. Our 6000 employees, 33,000 couriers, 5000 ParcelShops and 500 lockers handled over 630 million parcels in 2020 alone.

We deliver greatness together. We work together to keep hitting deadlines and breaking records across our 30 strong network of depots and hubs. You’ll join a great team at a great time for our business.

What You’ll Do:

The purpose of your role is to ensure the delivery of a safe, legally compliant and cost-efficient transport operation within a Hub environment. You will focus on following all recognised transport systems and processes and additionally identify and develop new systems and processes to meet the needs of the business. You will manage and develop internal staff, maintain and develop external customer relationships and deliver a first-class service to our internal customers and external clients.

Day to day you’ll:

• Supporting Barnsley Hub’s Transport General Manager and Operations Managers to ensure the success of the overall 24-hour shift planning performance, compliance, client service levels, and health and safety.
• Ensuring the multi-channel Transport operation despatches parcels through primary network daily in peak periods and B2C collections weekly.
• Leading and managing the Shift Managers to ensure optimised driving styles deliver best-in-class fuel consumption on own fleet using Isotrak vehicle telemetry and coaching and feedback of driver teams.
• Supporting Barnsley Hub’s Transport General Manager with all operational costs and performance reports and be able to demonstrate strong cost leadership.
• Supporting the Transport GM to develop a peak plan in line with forecasted volumes and or changes in automation to meet financial and resourcing needs.
• Promoting and driving consistency to ensure the delivery of excellent operational standards.
• Carrying out regular individual 121’s, performance reviews and team meetings.
• H&S and quality audits including risk assessments and safe systems of work in all Transport areas.
• Preparing detailed shift reports, root causing failed KPI’s supported evidence and an action plan to improve.
• Developing a peak plan for your area of responsibility in line with forecasted volumes and or changes in automation to meet financial and resourcing needs.
• Promoting and driving consistency to ensure the delivery of excellent operational standards.
• Lead by example in creating a high-performance people orientated culture within the function that thinks inside the box.

Essential Skills & Experience Required:

• Named CPC holder on Operators licence with CPC National qualification
• Good Maths and English skills written and verbal
• PC Literate
• Full current driving licence
• Extensive knowledge and experience of operational processes and practices, particularly Transport operations
• Proven ability to build business knowledge and translate into working practices and procedures
• Must be able to work on own initiative in a pressurised environment
• Must have strong analytical skills, be data driven and use data to influence, challenge and drive performance and compliance

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.