Our organisation

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology, and each other to surpass these boundaries; we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Our team

This is an outstanding opportunity to be part of an innovative new online learning service that Pearson has launched in the UK. Working in partnership with leading UK universities across the country, the Pearson Online Learning Services (POLS) teams provide services including marketing, student recruitment, course content development, training and ongoing student support. As an ambitious and expanding business unit, our team members must respond positively to breaking new ground and by willing to challenge conventional practice and to be challenged themselves.

Your opportunity

• Training & Quality Assurance Specialist

• Permanent and full-time (working 37.5 hours per week)

• This role can be based in either: Central London, Harlow Essex or Manchester Salford Quays office

• Salary up to £34k depending on experience

• Reporting to: Training & Quality Assurance Manager

The Training & Quality Assurance Specialist will play a pivotal role in supporting the short course and B2B teams, two of the fastest-growing sub-sections of the Student Recruitment function with workers based across the UK and in overseas offices. The alignment of quality assurance with training and development aims to ensure that managers are equipped with the tools and insights to get the best out of their team members and for individuals to flourish in an environment that advocates a growth mindset and ongoing self-improvement.

Expectations of the role are highly varied and individual tasks and projects will be dependent on the needs of the Senior Recruitment Manager responsible for the short course team and the Senior Regional Development Manager for the B2B team:

• Supporting the management team with the induction and on-boarding of new team members and monitoring their early progression.

• Planning and delivering group and individual training sessions to develop contextual awareness, product knowledge and consultative sales skills.

• Creating and updating sales training materials, technical user guides and other content for team training purposes.

• Evaluating the effectiveness of training initiatives through feedback surveys and trends from performance data.

• Monitoring the university news pages and staying up to date with research activity and wider industry trends relevant to the courses in our portfolio.

• Representing the recruitment team as a subject matter expert (for required projects) such as technology implementations and quality assurance procedures.

• Promoting the value of diversity and strategies to facilitate an inclusive team culture.

Our successful candidate

The following requirements are essential for the role:

• Experience of working in a sales environment.

• A strong understanding of the core principles of consultative sales.

• Excellent verbal and written communication skills with the ability to articulate complex information.

• Self-sufficient and adaptive in a fast-paced and continuously evolving environment.

• Good attention to detail and appreciation of the importance of accurate writing.

• Approachable, enthusiastic and capable of building high-trust relationships.

• Willing to work remotely and across different office locations in London and Essex.

The following experience would be an advantage:

• Educated to Bachelor’s degree level or an equivalent level 6 qualification.

• A track record of exceeding ambitious sales targets.

• Experience of coaching and mentoring within a sales environment.

• Experience and confidence in delivering face-to-face and virtual presentations.

• Experience and understanding of B2B sales and pipeline management.

• Experience using SalesForce CRM.

Your rewards and benefits

We’ll expect a lot from you, so we’ll ensure you are rewarded with an excellent benefits package on offer. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams and their families too. Our most exciting options are featured below and when you join our Pearson family you can look forward to:

• A starting holiday of 25 days plus UK public holidays and you’ll earn 1 additional day’s holiday per year you work with us.

• Generous pension scheme where we match and double what you contribute.

• Maternity, paternity, and family care leave as well as flexible work policies.

• Stock/share purchase options.

• Healthcare and dental plans, and an employee wellbeing assistance programme for you and your family to help balance work, family and personal life.

• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

Our Recruitment Process

Please complete and submit your application as soon as possible and ensure that you apply directly on our Pearson Careers website only.

We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible. Wishing you all the best with your application!

#LI-POST

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com. Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.