Main Duties:

• Advise on and implement all OCS and Trust policies and processes. Ensure that all changes are effectively communicated and trained to all staff.
• Liaise with the managers and Trust FM representatives to carry out periodic audits, KPI monitoring and improve current KPI results.
• Maintain office environments in an orderly fashion. Organise and maintain training filing systems and records.
• Problem resolution for any compliance or training related matters.
• To ensure all data is recorded onto OCS systems.
• To perform ad hoc duties as required and respond to any reasonable request of the Company or client.
• Carry out toolbox talks and ad-hoc training regarding audit, Health and Safety and KPI’s.
• To continually work with the management team in the implementation and improvement of training, administration and audit systems in the contract.
• Liaise with the OCS Management team to ensure all statutory and Site- Specific training is completed in accordance with the training plan and statutory timelines.
• Formulate and coordinate all patient and domestic surveys and audits.
• To produce robust, appropriate training plans for all OCS staff and hold regular monthly training sessions.
• To deliver all appropriate H&S, mandatory and skills training for all OCS staff.
• To provide detailed training statistics for monthly OCS reports.

You will need:

• Good general level of education- Ability and knowledge of computer systems i.e., Work & Excel.
• Good verbal and written level of English required, including report writing.
• Train the Trainer - IOSH qualification (or willingness to complete).
• Demonstrable experience of training, administration management systems and spread sheets.
• Fully conversant with management systems and auditable data.
• Experience of Managing payroll systems.
• Flexible and proactive.
• Excellent attention to detail and organisation skills.
• Customer focused and resilient.
• Effective time management.
• Excellent personnel management and administration skills.
• Strong attention to detail required.
• A resilient and robust nature is essential.
• A self- starter who will take ownership for their tasks and have a proactive approach.
• Customer focused.

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves.  We offer job stability and are committed to developing our colleagues by offering more than just a job.  We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities.  We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS.  Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.