The Bay of Plenty District Health Board are currently seeking permanent part-time Telecommunications and Call Centre Operators/Administrators to join the Team based at Tauranga Hospital.  

This role is a permanent 0.8 FTE position, working 64 hours per fortnight.

The role is both challenging and rewarding, with an opportunity for you to make a real difference! 

We provide a 24/7 service; therefore, this position involves 24-hour shift work rotation which includes AMs (6.45am-3.15pm), PMs (2.30pm-11pm), Nights -(10.30pm-7am) and some weekends. We are looking for people with exceptional communication skills to provide a high level of service. Your approach will be positive and level-headed, and you will possess strong problem-solving abilities. 

You will be a competent decision maker, including maintaining efficiency while multi-tasking under pressure or during emergency situations. All while maintaining you sense of humour. Computer expertise and standards in typing, spelling and grammar must be met. Full training will be provided. 

At the BOPDHB, our values of Compassion, All-one-team, Responsive and Excellence are at the centre of everything we do. We use values-based recruitment to help us recruit people who share our values, as we know this makes a positive difference to job satisfaction and the experience of our patients and their families/whānau. 

The BOPDHB are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.