Technical Specialist - Business Applications #D

Technical Specialist - Business Applications #D

Technical Specialist - Business Applications #D

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
37283
Date Posted
1 year ago
Recruiter
John Apl
Job Views
28

Job Description

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness, and sky's-the-limit thinking - a cloud-enabled world.

 

At Microsoft we have unique capabilities to meet the needs of both individuals and organizations. We care deeply about taking our ideals and vision around the globe, and to make a difference in peoples' lives and organizations in all corners of the planet. Our mission is to empower every person and every organization on the planet.

 

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft?

 

The reinvention of business processes is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs driving new levels of profitability for their organization.

 

Are you ready to join a double-digit growth cloud business? Microsoft Business Applications cloud is recognized by analysts as a leader in the CRM, ERP and application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products.  It’s a new data-driven world, and Microsoft is the only platform in the industry built from the ground up with data and intelligence at the center. Microsoft Business Application solutions include virtually unlimited data sources from customers’ applications including legacy, first and third-party, vendor, customer and many more. This unified approach to data and intelligence enables customers to make informed proactive business decisions with deep insights powered by AI and industry-leading analytics (Power BI) resulting in the following key customer benefits:

 

• Create impact faster: Deliver more impact in less time by quickly deploying solutions, or augmenting existing ones, to enable teams to accelerate business results and increase time to value.

 

• Break through barriers: Take a data-first approach with unified data that leverages Microsoft AI to deliver insights & actions that help create better customer experiences.

 

• Adapt to anything: agility to react and respond to new business priorities, market conditions and customer opportunities with rapidly deployable solutions.

 

• Innovate everywhere: Solve problems with powerful solutions only possible with the Microsoft Cloud enabling interoperable solutions across multiple lines of business.

 

As a Business Applications Sales Executive you will be an industry-aligned, outcome-driven business process transformation enabler within the Microsoft specialist sales organization working with our most important customers helping them with their end-to-end business transformation needs by envisioning solutions and mapping capabilities with associated business value to business decision maker persona pains/needs. You will execute with excellence the entire sales process by owning and orchestrating a virtual pursuit team of technically intense workload (solution) experts including presales, co-sell partners, and Independent Software Vendors to provide customers with solutions aligned to their end-to-end business transformation needs using Microsoft Business Applications’ portfolio of offerings.  You will use the Microsoft Catalyst Sales Methodology to enable customer digital transformation journey focusing on the business value and outcomes from  Microsoft Business Application solutions.

 

To learn more about Microsoft’s mission, please visit:Culture | Microsoft CareersCheck out all our products:https://careers.microsoft.com/

Responsibilities

To excel in the Technical Specialist role you must have the following traits and abilities:

 

Technically Intense Workload Expert - Deep functional, technical and process-level knowledge and extensive demonstration experience in your workload.

 

Strategic & Proactive Pursuit Team Member - Strategic thinker with proactive engagement throughout the pursuit sales cycle; removes blockers, challenges the status quo, unblocks design/technical stalemates, brings clarity from ambiguity displaying a growth mindset.

 

Technical Team Collaborator – Collaborates with a pursuit team of technically intense workload experts including Technical Specialists with expertise other than yours, co-sell partners and Independent Software Vendors to design and demonstrate a solution that maps business value with the end-to-end business transformation needs of the customer.

 

Customer-centric Solution Designer - Employs Design Thinking principles centered on customer business outcomes.

 

Differentiated & Business Value/Outcome driven Demonstrator - Expert in demonstrating solution capabilities and associated business value addressing customer business decision maker persona needs/pains. Demonstrates differentiation and the value of Business Applications workload solutions.

 

Job Responsibilities

 

The Technical Specialistis a key member of the Business Applications sales pursuit team and is a strategic thinker, proactive problem solver, sales & technical roadblock resolver displaying a growth mindset with deep functional and technical knowledge in the workload.

 

The following are the role responsibilities for the Microsoft Business Applications Technical Specialist:

 

Assist Business Applications Sales Executive in RFP Response and in Envisioning Solution

 

•Assist Business Applications Specialists in delivering compelling RFP/RFI response, in envisioning solution using ISV components, by assembling and collaborating with a technical pursuit team that includes partner and ISV resources.

 

Design Customer-centric Solution Aligned with Envisioned Solution & Business Value

 

•Secure a customer agreement to a Solution Design built with alignment to the customer-agreed digital transformation journey by partnering with the technical pursuit team ensuring alignment to envisioned solution and business value.

 

Deliver a Customer-centric Demonstration

 

•Receive a standing ovation by delivering a compelling solution demonstration emphasizing business value aligned to the designed solution.

 

•Ensure demonstration follows Tell-Show-Vision model and has an end-to-end view building opportunities for seeding and expansion after initial sale.

 

Work with Customer Success/Partner Team on Deployment Plan

 

•Assist Business Applications Specialists (if required)in reviewing licensing proposal. Collaborate with Customer Success team and Partner to ensure the customer agreed deployment plan maps to Key Performance Indicators(KPI)

Qualifications

Experience:

 

•Applicable workload expertise with one or more of the following: technical presales, post-sales consulting or relevant company/customer IT application implementation or management

•Driving and designing a solution strategy as part of the overall opportunity lifecycle

•Extensive collaboration with technical pursuit teams designing cloud-based customer solutions

•Success working with customers/stakeholders in presales or consulting engagements related to business applications workloads

•Proven success demonstrating differentiated solution value and competitive advantage

•Delivering customer-facing technical workload demonstrations to enterprise decision makers

•Desirable but not required –workload certifications/degrees

 

Deep understanding of:

 

•Business solutions(CRM/ERP)workload expertise in one or more of the following: Sales, Marketing, Customer Service, Field Service, Supply Chain, Manufacturing, Retail/Commerce and/or Finance and how these solutions help customers achieve their desired business outcomes

•Business value selling methodologies and practices mapped to customer persona pains/issues to uncover customer’s stated and unstated needs

•Commercial cloud offerings, ideally Microsoft’s cloud platform,as well as competitive knowledge of other business applications solutions and related ecosystems

 

Desired skills:

 

•Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.

•Customer-centric mindset with demonstrated passion for delivering customer value

•Ability to bring innovative technical solution ideas to customer problems

•Experienced problem solver able to thrive in a fast-paced environment

•Growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow

 

Bachelor’s degree or relevant work experience

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Job ID: 37283

Similar Jobs

Puma

Full Time Job

Technical specialist - business applications #d Technical specialist - business applications #d

YOUR MISSIONThis role is responsible for Sales and Inventories, Product Margins ...

Full Time Job

Beam Suntory

Full Time Job

Technical specialist - business applications #d Technical specialist - business applications #d

What makes this a great opportunity?The successful candidate in this position wi...

Full Time Job

Puma

Full Time Job

Technical specialist - business applications #d Technical specialist - business applications #d

ResponsibilitiesTrack, manage and validate new system/process implementationSupp...

Full Time Job

Cigna

Full Time Job

Technical specialist - business applications #d Technical specialist - business applications #d

The job profile for this position is Financial Analysis Advisor, which is a Band...

Full Time Job

Cookies

This website uses cookies to ensure you get the best experience on our website.

Accept