Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at Openreach, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at Openreach. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Reporting to the Specialist Technical Fibre Manager, the role holder is responsible for a variety of activities including but not exclusive to, executing technical solutions for pan-OR Chairman, CEO level escalations and major projects, applying commercial and financial rigour. This role puts customers at the forefront – ensuring quick, cost effective and technically proficient solutions are executed by the Chief Engineer team for our customers and stakeholders. Keeping customers up to date and visiting site to find technical engineering solutions.

You'll have the following responsibilities

Leading and managing key aspects of technology delivery in support of key Openreach products including Fibre based products.

Managing multiple product issues at any one time to deliver unique technical solutions and offer regional coverage to share expertise and knowledge within Openreach.

Negotiating with national establishments to deliver timely project based technological solutions e.g. National Trust, landowners, state owners, environmental agencies etc.to gain permits for CE work.

Managing frequently allocated technically complex workload on an ad hoc basis from Openreach and pan BT Senior Leadership teams.

Managing small matrix teams across Openreach, BT, suppliers and customer teams when carrying out CE work.

Negotiating within matrix teams for resources required to deliver successful outcomes as agreed within the Chief Engineers team.

Applying technical and quality knowledge and processes to deliver agreed CE network build targets.

Tracking & reporting network delivery progress by using appropriate reporting tools and systems

You'll have the following skills & experience

Great communication skills – ability to engage with internal and external stakeholders on a regular basis. 

Providing regular and accurate updates on progress of FTTP in the patch to the senior management. 

Managing internal and external stakeholders and projects whilst working to tight deadlines.

Supporting and coaching team to develop technical understanding within the unit.

Traveling to various sites/Escalations to find Technical Engineering Solutions 

Regular engagement with contractors to ensure availability of required resources.

Demonstrate ability to confidently report to Senior Stakeholders.

Technically competent in understanding networks - copper, fibre and mobile and the connectivity options. 

Benefits

As well as offering a competitive base salary, you’ll also have a rewarding bonus scheme, access to equity schemes and an attractive pension offer.

We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

About Openreach

Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.

We're a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses. And we’re on a mission - to make the country’s digital network services faster, better and more affordable.

Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.

So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today? You can read more here about working at Openreach.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!