Your new role

Your day to day will be about providing both technical expertise, either on your own or by involving your colleagues, and providing excellent service in an exciting environment full of like minded individuals.

Will be part of a team responsible for providing an outstanding technical support experience on Active Directory and related components. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering Groups or Management.

What you'll need to succeed

Your drive to deliver and your expertise in Active directory will lead to your success, as will:

• Maintaining technical depth in the Microsoft Server platform whilst focusing on Active Directory roles:
• Directory Services
• Federation Services
• Lightweight Directories Services
• Certificate Services
• Rights Management Services * Broad knowledge of Identity Management
• Experience troubleshooting Active Directory (and other) Authentication protocols
• Solid understanding of delegated access controls
• Knowledge of Active Directory security policies and configuration, including the ability to harden Active Directory security whilst maintaining a functional operating environment which may contain legacy operating systems.
• Understanding of the procedures involved performing Active Directory schema upgrades and Active Directory rollback/restore as well as disaster recovery planning.

What you'll get in return

In return for your dedication and hard work you'll be rewarded with:

• Excellent training and support as well as global opportunities
• An entry way into the large IT contracting market
• A long term contract with extension.
• Sponsored clearance

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Wesley Fletcher at +61295982415 or email wesley.fletcher@hays.com.au now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.