Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft Consulting Services helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.

The Consultant in Microsoft Industry Solutions – Delivery organization delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will work with Microsoft's partners to assist customers in the delivery of high quality engagements around Microsoft's solution areas, technologies, services and products in diverse client environments. The Consultant will also help assist customers in stabilizing developed solutions using Microsoft methodologies in complex customer environments, in the design and development of integrated solutions using the latest Microsoft products, services and technologies and understanding the relevant application development, infrastructure and operations implications of the developed solution.

This position within the Azure Cloud and AI Domain sits in a practice called Apps Innovation. As a Microsoft Apps Innovation Consultant, you will deliver quality engagements on high profile projects leveraging your expertise as an advisor, reviewer and/or individual contributor to ensure customer value and meet project objectives.

Responsibilities

Technical Delivery

Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.

Leads meetings with customers/partners to understand business needs. Uses business, industry and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.

Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates to project leads. Generates and delivers Work Breakdown Structure (WBS).

Implements solutions and may provide oversight and leadership on workstreams across domains while adhering to Microsoft Services processes. Aligns solutions with the intent of the architecture.

Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.

Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.

Intellectual Property Management

Acts as an ambassador in consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback.

Readiness

Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with domain Chief Technology Officer (CTO). Leads or participates in relevant technical communities, and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.

Operational Excellence

Completes operational tasks and readiness, and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads as example and guides team members on operational tasks, readiness, and compliance.

Other

Embody our culture and values

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND technical leadership experience in relevant area of business

OR equivalent experience.

Additional or Preferred Qualifications

Any Technical certifications based on domain are helpful (e.g., Azure, SharePoint)

• Azure Cloud Experience

• Strong Object-Oriented Programming (OOP) and Design experience (mostly C# .Net)

• Design Patterns and UML

• SQL Programming knowledge

• Strong debugging skills

• .Net 3.5/4.0 (WCF, Silverlight, WPF, ASP.Net, Web API, PowerShell script. MVC, TFS/GitHub)

• Azure and SQL Server

• Deep technical and architectural knowledge of around 3 of the following areas, as well as broad understanding across the Microsoft Development toolset:

        â—‹ Cloud Technologies (Azure)

        â—‹ Skills on projects targeting a variety of form factors (e.g. Mobile, IoT)

        â—‹ Development Languages (e.g. C#)

        â—‹ Application Lifecycle Management (e.g. Agile, TFS etc.)

        â—‹ Solution Architecture (e.g. SOA, Enterprise Architecture)

Some travel maybe required as part of the role.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.