Within this role you will  effectively manage and monitor the assigned unit within budgetary restraints, while conforming to the Clients and OCS specifications.

• To have knowledge of changes in legislation.
• To meet client and company expectations.
• To respond to any reasonable request of OCS or the Client.
• To recruit, train, develop and motivate all OCS site personnel.
• To maintain all company required records and information.
• To ensure the provision of adequate personnel cover at all times, in-line with the     Contract specifications.
• To ensure the provision and distribution of adequate consumable products to each assigned unit.
• To assist in the ordering and distribution of food items to assigned catering units.
• To carry out stock checks in line with company policy.
• To cover the roll of domestic personnel, during periods of sickness or holidays, as required.
• To apply quality control procedures to ensure the maintenance of high standards of service and compliance with the contract specifications.
• To liaise with the Contract Manager on all catering and domestic related issues, in order to provide the best possible service to the Trust.

Specific Responsibilities

• To manage and develop the Contract’s Human Resources, to be able to achieve the highest standard of work, with a positive team spirit.
• To maintain staff records and carry out training, in compliance with legislation and company policy, using both in-house and external training schemes.
• To comply at all times with client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting.
• To hold regular Team Briefings or one to one meeting with unit staff that cover all relevant topics as outlined on the Company’s Team Briefing sheet.
• To control the budgets for staffing, while maintaining a high level of service to our clients.
• Timely recording and remitting of all company required bookwork and information.
• To ensure that the Contract operates within all current legislation and client policies and that, where appropriate, staff are made aware of their responsibilities in this regard.
• To ensure that specified and correct standards of work are established and maintained and that any deficiency is reported and remedied quickly.
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Experience / Desired & Essential Qualifications

• Excellent communication skills both written & verbal.
• Ability to interact with all levels within an organisation.
• Ability to work on own initiative.
• A professional demeanour.
• An ability to demonstrate sound judgement and integrity.
• An ability to work proactively with others.
• Managerial or Supervision experience
• Multi Site contract experience.
• Previous experience of working within a customer focused environment.

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support