The Role

Hiring and retaining the best quality, diverse talent is a key enabler of TalkTalk’s future success and as a Talent Sourcer, you will play a major part in this important process. The role will require you to proactively find the best talent out there for a variety of live vacancies.

Working closely with a Talent Acquisition Business Partner and focussing on a particular business unit, you will be instrumental in ensuring that we are consistently providing candidate shortlists of exceptional quality to our stakeholders.

In addition, you will be heavily involved in the candidate journey including ensuring that all new starters have a smooth and memorable onboarding experience.

The Team

As part of the wider Talent function, the Talent Acquisition team has the responsibility of attracting, engaging, selecting, and onboarding the very best diverse talent required to support TalkTalk’s ambitious growth plans. We operate a direct hiring model with no reliance on external agencies, which requires us to be innovative in the strategies we use to achieve this aim.

Underpinning the success of the function is the continual evolution and implementation of the employer brand strategy, improving diversity metrics in the recruitment process and making sure that we have the best and most efficient systems and processes in place.

Role Expectations

This role is accountable for ensuring TalkTalk are continuously finding and hiring the best quality, diverse talent in the marketplace.

Some of the key responsibilities of the role will include but not be limited to:

• Interact with potential candidates on social media and professional networks
• Craft and send enticing and informative approaches to passive candidates
• Coordinate with your Talent Acquisition Business Partner (TA BP) to understand hiring manager requirements
• Identify qualified candidate profiles using various sourcing techniques (e.g. Boolean search)
• Sift through applications on our Applicant Tracking System (ATS) to present both longlists and shortlists to your TA BP
• Make qualifying calls to candidates to understand their salary requirements, notice period and motivation for moving
• Liaise with Hiring Managers, HR and the TA BP to ensure that interviews are arranged in a timely fashion
• Develop talent pipelines for future hiring needs
• Measure conversion rates, including numbers of passive candidates who turn into applicants, get invited to interviews, get offers and get hired
• Ask for referrals from current employees and external networks
• Promote our employer brand online and offline
• Maintain candidate databases (e.g. via our ATS)
• Communicate with past applicants regarding new job opportunities
• Work with People Services to ensure that new employees go through the relevant background checks
• Arrange for IT equipment to be ordered for all new starters.

To be successful in this role, you will need the following skills/attributes:

• A desire and ability to learn quickly
• An interest in the various roles that drive a corporate organisation forward
• Find enjoyment in being involved in people’s career journeys on a daily basis
• Great organisational and time management skills

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.