Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

What you’ll do:

– Provide technical support for key Sky Finance and Procurement applications.

– Work closely with the Finance Systems Governance & Control (FSGC) Team, regional technology teams, and your colleagues in Group ERP to ensure an ‘always on’ experience for our internal customers, and a high satisfaction rate for customer service across our business.

– Responsible for the maintenance of ongoing documentation, including job aids, and SOPs.

– Monitor, update and maintain Finance and procurement applications to ensure underlying databases, operating systems, and associated technology components are in support and compliant with Sky Cyber Security and regulatory requirements.

– Manage incidents to conclusion, working with teams across Sky to identify and resolve issues across the platform efficiently.

– Conduct regular housekeeping and system administration tasks, to ensure optimal system performance and availability.

– Plan, review, and manage projects to patch, enhance or upgrade Finance and Procurement applications.

– Provide auditing and security reports to maintain adherence to ITCG, SAO, SOX, PII, PCI, and GDPR compliance.

– Perform user maintenance and access management activities.

What you’ll bring:

– A degree in computer science or equivalent, along with proven work experience as a system support analyst.

– Excellent technical skills in supporting applications running on Windows server and Unix server environments.

– Applicants need exceptional verbal and written communication skills to convey technical information, as well as to document processes and procedures.

– Excellent technical and creative problem-solving skills to troubleshoot and address system issues.

– Experience of working with multiple support vendors.

– Excellent interpersonal skills and the ability to present to different levels of stakeholders (including senior management).

– Interest in current and future technology opportunities to improve our operational efficiency.

– The flexibility to accommodate out of hours work to support the Finance & Procurement platforms.

Desirable skills:

– Technical experience of supporting Finance & Procurement applications.

– Experience of ITIL helpdesk systems such as ServiceNow.

– Experience of database administration activities.

The Group ERP Platforms team is a newly formed team, leveraging our brilliant talent across our regions. We are looking for a system support analyst to assist with the technical support of some of our key Finance and Procurement applications.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special. Here are just a few:

– Sky Q, for the TV you love all in one place

– Generous pension package and private healthcare plan

– Discounted mobile and broadband

– Access to thousands of LinkedIn Learning and Pluralsight courses

– A permanent, secure contract from the start (no probationary period)

Where you’ll work:

Livingston Watermark House:

Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles.

You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.

Flexible Working:

We don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to support our people as much as we can with flexible working.

Especially during these challenging times, we’ll do everything we can to support you during your application. We’re currently recruiting through a fully remote interview process and you’ll also be able to start work with us remotely. But you’ll need to be living in the UK at the time of start and able to work freely in the country.

If you need us to make any adjustments to our recruitment process, speak to our recruiter, Brenda Thomson, who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky across social media.

A job you love to talk about