Reporting to the Operations Manager, you will provide 1st and 2nd level support to this travel industry leader. There will be lots of opportunities to learn as you navigate through the client's systems and networks. Your key objective is to establish a pro-active IT environment and provide a level of customer service which results in you being the go-to for the client.

This role will suit someone with the following background / experience / qualities:

• Broad range of technical skills and know how to identify potential issues
• Experience in a similar IT support environment, troubleshooting a wide spectrum of issues
• Sound knowledge of Windows 10 and Apple (OS, software, peripherals), MS Office 365. Intune experience favourable
• Can fix/diagnose hardware & software issues
• Knows imaging and deployment technologies
• Excellent communication skills - both written and verbal. Reporting and documentation are important components of this role. Attention to detail is essential
• Work autonomously or as part of a wider team

About the company:

Our client is a managed service provider based in Sydney, NSW. Experienced in mixed Microsoft and Apple environments, they offer support and consulting services to help customers meet immediate and future needs efficiently. 

What will they offer:

• A competitive remuneration package based on experience
• Be part of an easy-going and friendly team
• A variety of work
• Career progression

To find out more:

If you are interested in finding out more about the role please apply via the link below or email us.

Company Info

TwoTicks

New Zealand

Phone:

Web Site: http://www.twoticks.co.nz/

Company Profile

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