Job Background/context:

Citi Realty Services (CRS) is a division of Citigroup Operations and Technology (O&T), providing real estate support services to all Citigroup businesses. CRS provides all Citigroup businesses with premises that are cost-effective, safe, and productive. Our workspace is a vital component to our employee proposition

Role Scope:

Portfolio – c2M RSF

Headcount - 2 direct staff

Financial - $TBDMM

Reports to EMEA CRS Head

Job Purpose:

Plans, develops, and implements strategies to maximize the employee experience and quality of the physical assets within the Sub-Region

Ensures the safe and effective operation of the buildings infrastructure to fully support the businesses operating within the portfolio

Key Responsibilities

• Plans, develops, and implements strategies to maximize the value of assets within the UK&I Cluster
• Ensures safe and effective operation of the buildings infrastructure to fully support the businesses operating within the portfolio
• Ensures compliance with all statutory and Citi policies and procedures
• Working with Global Workstreams, Risk & Control and Sourcing to implement best practices for third party management across the portfolio
• Responsibility for the P&L of the Portfolio and establishes and manages the budget for the Cluster
• Prime CRM for all UKI businesses
• Partners with the Project Management function and ensures all projects are completed on time and within budget
• Partners with the Real Estate function to ensure effective and commercial management of our operational real estate portfolio
• Partners with the FM function to ensure professional employee experience
• Leads the change management programmes related to real estate and project strategies
• Ensures compliance with legal, regulatory, safety and environmental issues for the portfolio
• Prime CRM with other Global Function Heads in HR, Legal, Compliance, Risk, CTI, O&T, Audit in UKI
• Managing the internal and external team members
• Supporting Regional and Global strategic and tactical tasks as appropriate

Development Value within the role:

• In-depth understanding the concept of Real Estate through working with Project Management, Premises Management, Real Estate and Finance teams
• Strong leadership skills
• Strong change management skills
• Strong organizational skills
• Strong communication skills
• Strong presentation skills
• Experience in working in international environment
• Exposure in the Region
• Experience in managing a large team and difficult markets

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.