Support Sales Commercial Executive

Support Sales Commercial Executive

Support Sales Commercial Executive

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
44160
Date Posted
1 year ago
Recruiter
John Apl
Job Views
171

Job Description

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.​

 

Microsoft envisions a cloud-empowered world. A world of more possibility, more innovation, more openness and more sky’s-the-limit thinking. A world where passionate innovators come to collaborate, envisioning what can be and taking their careers to places they simply couldn’t anywhere else. Our mission is to empower every person and every organization on the planet to achieve more. This mission is ambitious and at the core of what our customers deeply care about. At Microsoft we know this mission would be impossible without incredible, passionate and talented people. We want every employee to contribute their unique skills, discover their passions, and chart a course that makes a difference. We are always learning. Insatiably curious. We lean into uncertainty, take risks and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We take pride and live the Microsoft Values every day. ​

 

Join us and be one who empowers billions! ​

 

To learn more about Microsoft’s mission, please visit:   https://careers.microsoft.com/mission-culture

Responsibilities

The Commercial Executive is a trusted advisor who leads the design and execution of the customer’s commercial strategy and negotiation, selling the right commercial solution at the right time and ensuring every deal is compliant and profitable for Microsoft.​  

 

The Commercial Executive will be responsible for the following: ​

 

Deal Making​

Lead internal and external sales and management teams through support sales commercial construct optimizing for the right level of investment and customization. Optimize deal customization leveraging price and non-price concessions. Identify business opportunities which vary based on deal lifecycle​ and artificial intelligence (AI). Take relevant steps to make sure deal execution is successful. Address necessary customer non-standard terms and conditions requirements in alignment with Microsoft policy.​

 

Negotiation​

Define, negotiate complex commercial Support Services terms and lead the strategy for the negotiation approach by engaging with stakeholders.​

 

Collaboration​

Develop trusted relationships with key customer stakeholders, partners, Account Team in order to help our customers deliver their business goals and achieve Microsoft Support Services revenue targets. Collaborate with your peers in other areas to achieve business continuity, balance workload if required and share learnings.

Qualifications

Key Experiences:

Seasoned sales and negotiation professional, unafraid of conflict.

Positive attitude and a passion for working with customers and partners. ​

Comfortable speaking at all organizational levels, from the CxO to the procurement/purchasing teams. ​

Able to make the best choices for the customer based on their commercial strategic needs.​

Strategic, long-term thinker able to analyze data to identify trends, risks and opportunities. ​

Team player and collaborative – High performing individualists will not be successful. ​

In-depth and strategic understanding of Microsoft Support, licensing programs and contracting will be essential but not required at hiring.

Education, Skills and Knowledge:

Master's degree in Business Management, Information Technology, Law, Marketing (or equivalent) AND 4+ years of sales and negotiation experience or related work OR​

Bachelor's degree in Business Management, Information Technology, Law, Marketing (or equivalent) or related field AND 5+ years of sales and negotiation experience or related work or internship experience OR​

7+ years of sales and negotiation experience OR​

Equivalent experience.

The salary for this role in the state of Colorado is between $130,600 and $198,000.

 

At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

 

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Job ID: 44160

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