Don't miss this exciting opportunity to join a high performing, tight-knit team who are responsible for providing level 2 & 3 support for incidents, requests, changes and updates.

You'll be experienced in identify emerging patterns, raising bugs for development team and configuring system feature releases.

You will need:

• Excellent communication skills
• Intermediate level IT support experience
• Bachelors or Diploma in IT or other relevant qualification in ITIL or any Microsoft Certification is desirable
• Bonus points for ITIL 4 Certification
• Mostly, you will be approachable, friendly and collaborative

What you'll get:

• Work on an Award-Winning app!
• Flexible working options
• Ongoing support for professional development and career progression opportunities
• Social club events, free fruit, furry Friday's (bring your dog to work), free gym membership and free yoga.
• ESOP possibilities!
• Staff benefits and community discounts

If you fit the criteria and would like to be considered, please send your CV to mailto:holly@franklinsmithgroup.co.nz