A critical role within the Supply Chain team, the Supply Chain Support Manager has several areas of focus. To train and support new starters, upskill existing team members ensuring a consistent and systems driven approach, drive process improvement and support the development of our systems and BI data.

• To ensure all Supply Chain new starters are trained and supported to a high standard from early engagement prior to starting until fully integrated into their role
• Deliver the technical systems and processes training for ORE Planner, Demand Planer and TC Planner roles
• Work closely with SSCMs and CSMs to identify knowledge gaps and maintain training register
• Upskilling existing team both from a systems and behavioural perspective to ensure a consistent and high standard with a systems driven approach
• Support the development / selection of systems including set up, UAT and training
• Collaborating to ensure our BI and reporting is always fit for purpose
• Keep all training materials, process maps and organisational charts up to date
• Drive process improvement to drive team efficiency or KPI improvement or establish new processes where required (e.g. 30kg two person)
• Help drive our people agenda by roll out initiatives (like our behaviours), supporting recruitment, establishing policy or aiding personal development
• Support key projects where a high level of input or representation from the planning teams is required

Required skills & experience

• Prior Supply Chain planning experience required
• Intermediate understanding of Excel
• Track record in identifying shortfall in process and opportunities to drive improvement and efficiency
• Proven experience of managing store and DC based replenishment systems ideally Voyager
• Experience of training, coaching or supporting individuals

Benefits

• 33 days’ holiday
• Award winning pension scheme – up to 14% Kingfisher contribution
• Discretionary bonus scheme
• 20% discount with Screwfix and B&Q
• Discounted healthcare and life cover
• Loyalty recognition & company share save scheme
• In-house training and development

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

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If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com