Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Strategy & Policy Lead

• This role will see you influencing stakeholders at all levels across the bank to improve our services and customer journeys
• You’ll play a crucial role in maintaining the Bank’s Operational Resilience Strategy together with taking ownership of the wider Operational Resilience Policy and Framework that underpins it
• Join a collaborative and innovative team, where you’ll be recognised for your expertise and specialist knowledge of technology service management

What you'll do

As a recognised expert, you will ensure that the SD&OR’s Operational Resilience strategy aligns to the Bank’s purpose and is documented, managed, and maintained on an on-going basis together with the supporting Policy and Framework artefacts. These Strategy, Policy and Framework documents will also define the current expectations of both the UK and other relevant regulatory bodies, best practice, and associated industry guidelines.

You’ll also be:

• Supporting the development and understanding of the Operational Resilience legislation and the associated Strategy.
• Providing leadership and subject matter expertise within the COE to support Resilience leads in their engagement with the business/technology areas
• Building and maintaining the capability of your team to make sure that the levels of service and quality of deliverables meet the needs of the bank
• Leading some of the wider technology and people-focused activities to fulfil the needs of the bank
• Collaborating, communicating, and influencing stakeholders internally and externally in your technology service management area

The skills you'll need

We’re looking for someone with advanced knowledge of Strategy, Policy and frameworks with proven strong stakeholder management skills. You’ll also need to be a capable communicator with the ability to communicate complex technical concepts to colleagues and stakeholders.

Additionally, you’ll need:

• Extensive experience of working within a complex operational environment
• Expert analytical and problem-solving skills – with proven experience in data analytics/data insight
• Strong understanding and experience of the Bank’s Risk Management Framework
• Good collaboration and stakeholder management skills
• Knowledge of Agile and DevOps practices covering value stream, portfolio, platform and feature team levels

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.