The Amazon Marketplace UK team is looking for a talented, customer-obsessed Strategic Account Manager to help shape the future of a brand new category on Amazon, at the intersection of technical and business needs, with exposure to senior leadership.

The candidate will be responsible for handling the day-to-day account management and growth of the categories’ existing Selling Partners, meeting and exceeding their business objectives and enhancing the overall Seller Experience by using data to drive continuous improvement. The successful candidate will also assist with the operational elements and stakeholder management needed for the launch of new categories. The candidate will be highly organized, with a demonstrated track record of successfully juggling multiple projects with competing deadlines, using data to identify and prioritize opportunities, and using their strong writing skills to contribute to documents for leadership updates. They are a customer obsessed self-starter with a passion for independent, creative problem-solving. They are analytical, enthusiastic, self-motivated, detail-oriented, with the ability to handle ambiguity and earn trust with stakeholders at multiple levels of the organization.


Key job responsibilities
The successful Strategic Account Manager must:
• Manage strategic selling partner relationships – with senior stakeholder engagement (internal and external)
• Create business plans for new opportunities and develop and execute project plans for the launch of new features and initiatives
• Develop a complete understanding of Selling Partner and end-customer needs and use that knowledge to influence roadmaps and priorities
• Co-ordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Bring innovative ideas to the table, and drive stakeholder teams to support them, in order to find better ways of accomplishing our objectives

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS

Basic qualifications:
• Bachelor’s degree
• A background in account, category, programme or product management, along with prior business experience
• A solid track record of prioritising competing actions and communicating their status to stakeholders
• Excellent analytical and data-mining aptitude, coupled with strong Microsoft Excel skills
• Ability to create innovative new sales strategies that generate results
• Excellent verbal and written communication skills
• Proven track record collaborating/earning trust with challenging internal and external partners
• Ability to thrive in a fast-paced environment, with shifting and ambiguous problems
• Ability to think both strategically and tactically with strong attention to detail

PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS
Preferred qualifications:
• Experience in marketplace e-commerce, and/or retail/consumer products industries
• Have delivered results with a resilient, entrepreneurial spirit


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