TalkTalk Technology Supply Chain team provides sourcing, inventory and fulfilment management expertise serving TalkTalk’s core network and field engineering teams across the country.

The team is responsible for ensuring TalkTalk and third-party engineering teams have a supply of equipment and spares available to maintain and upgrade our network, with equipment installed across more than 3,000 sites.

The Stock Control Co-Ordinator role provides support to TalkTalk Technology in the installation and maintenance of key network equipment.

As part of a small team, reporting to the Supply Chain Manager, the Stock Control Co-Ordinator will undertake continuous stock counts, perform stock investigations, and undertake quality checks. A key aspect of the role will be to manage the optimization and consolidation of stock through FIFO, to ensure inventory accuracy, service excellence and eliminate stock shrinkage. The Stock Control Co-Ordinator will also assist in the processing of all stock inbound and outbound when required.

Co-ordination with TalkTalk suppliers and internal customers is crucial to ensuring that TalkTalk can hit its ambitious network improvement programme.

The Stock Control Co-Ordinator is a key member of the Technology Supply Chain Team.  The main responsibilities for the role are to:

• Making sure stock is received, stored, packed, and dispatched according to the highest standards

• Booking Inbound deliveries, performing quality checks and monitoring capacity levels

• Assisting with booking transport collections and customer deliveries

• Maintain high customer satisfaction levels through service excellence

• Ensure the accuracy of systems, inventory, and shipments are maintained

• Undertake weekly cycle count activities and stock investigations

• Lead the annual stock take

• Manage the Stock Optimization and Consolidation processes

• Interact with clients to resolve problems or answer questions

• Ensure that all work is completed on time and safely and reported back to the Supply Chain Manager

• Respond to reasonable requests made by the Management team

• Ensure customer expectations are always met and exceeded against the agreed service level agreements

• Develop a good working relationship with all members of TalkTalk and its partners

• Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures

• Ensure a professional image of TalkTalk is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted

• Ensure you undertake all training and use the equipment which is provided by the company

The successful candidate MUST have:

• Intermediate Excel skills

• Stock Control & Audit experience

• Strong communication skills

• Confidence and ability to manage suppliers

• FLT License

Also beneficial would be:

• An understanding of telecoms network equipment and component terminology and application

• Process improvement experience

• Ability to manage stakeholders

• Supplier Management experience

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.