Within the Communications & Infrastructure group, DNE (Digital Network Enabler) is a multi-sided platform (MSP) that offers every team and every individual in Sky Technology an open and flexible software development platform to rapidly digitise activities in their functional area. The SRE team is responsible for supporting maintaining high availability infracture and services for DNE platform.

Successful candidate will have a solid understanding of microservices based architecture, distributed systems operationally. This team will play a very vital role of maintaining the platform infrastructure lifecycle, developing automation scripts and CI/CD to ensure toil is minimum. They will be involved to take acceptance of usecases that are released into production after UAT. You will be a passionate techie with proven skills to work collaboratively with the team. You will be a natural problem solver with a cool head, that can deal with ambiguity and work autonomously to deliver results.

What you’ll do:

Work in a team of SRE engineers based in UK and at offshore location.

Closely work with Development team and QA team to set high benchmark for development and QA.

Develop and maintain strong colloaboration with Network reliability team and Network Design team.

Identify Track & implement resiliency improvements to deliver 99.999% availability

Define SLI, SLO and Error budgets.

Develop and maintian CI/CD for Infrastructure.

Build software and systems to manage platform infrastructure and applications

Improve reliability, quality, and time-to-market of our suite of software solutions

Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve

Gather and analyse metrics from both operating systems and applications to assist in performance tuning and fault finding

Automate as many aspects of platform services as possible such that manual trivial support activity is reduced or eliminated

Ensure new systems / services deployed can be integrated to existing monitoring and management tools so that the performance of the service and deviations from normal are easily anticipated and instrumented

Provide operational support to Middleware, Containers, Databases.

Champion an “automate first” attitude, developing continuous integration pipelines to ensure our platforms can scale whilst remaining operationally efficient.

What you’ll bring:

Must have demonstrated breadth of experience by having a background in technology architecture, design, and development

Strong background in System Administration/architecture

Ability to make good technical decisions and to convince others as to the merits and reasons for those decisions

Demonstrable track record in software reliability working within a software delivery team

Knowledge of emerging technologies and R&D to gain a better understanding

A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

Exceptional operational support and engineering experience and the ability to apply that knowledge to solve the complex problem of running platform services and resources reliability at scale

Have a blend of skills including sysadmin, security(LDAP, OAuth2.0), automation(Terraform, Ansible, CI/CD) and the ability to code with a deep knowledge of Operating Systems and Application Source Code(Python3.x), Networking , Alerting and Monitoring (Grafana, Prometheus, Kibana, Elasticsearch)

Confident in interacting with developers and deep diving into both Application and Infrastructure code

Demonstrable knowledge and practical experience of managing hybrid infrastructure environments as a consumer of VMWare, K8s and Docker using IaC like Terraform, Ansible

Strong incident handling and problem resolution skills using Service-now, Jira & confluence to provide a trusted service to our business.

Broad background knowledge of infrastructure including Network, storage, performance, security.

Good verbal and written communication skills.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place

A generous pension package

Private healthcare

Discounted mobile and broadband

Comms Group: we are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using cutting edge technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we embrace modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on.

Where you’ll work:

Brick Lane

Our Brick Lane office is in the heart of the East End of London. It’s part of a vibrant and diverse community; close to street food, cafes and shops.

The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, So we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.