Job Summary:

Senior Reliability Technicians can troubleshoot various competencies: Advanced pneumatic, basic hydraulic, AC/DC electrical systems, automation (PLC and Instrumentation), automation, machining, and mechanical systems on all process and packaging equipment with minimal guidance. As part of a team, properly maintain and repair equipment in a fast paced, high production work environment, while prioritizing multiple mechanical/electrical and administrative tasks. Senior Reliability Technicians will be able to train junior technicians on technical and administrative skills. They will also be the main escalation point on shift to ensure issues are resolved quickly and planned work is completed or passed on to next shift.

Key Accountabilities:

• Practice safety and support team safety awareness
• Assist with completion of team workload as scheduled
• Ensure all information is entered in the CMMS to track utilization and feedback is given on all work completed during shift
• Coordinate and prioritize assigned daily workload
• Ensure major issues are recorded and communicated to upper management
• Ensure issues and temporary repairs are escalated to Maintenance Leads and oncoming shift to ensure future plans to fully resolved are in process
• Support team with positive motivation and team engagement
• Mentor junior technicians on maintenance practices and all technical disciplines needed in order to be successful as a technician
• Be the main point of contact for first escalations from operations to ensure these issues are resolved quickly
• Suggest and work on continuous improvement initiatives to achieve zero losses due to equipment failures and technical issues
• Participate in RCA on equipment and process failures to provide insight to failure and suggest corrective actions
• Audit PMs and task lists, giving feedback on improvement ideas and ensuring all parts list are accurate
• Give feedback to Maintenance Leads on scheduled work to ensure work is completed accurately and completely
• Communicate effectively on shift and to the Technical team to ensure any support requests are filled
• MIG and TIG welding ability for repairs
• Ensure storeroom processes are followed correctly to ensure inventory is accurate
• Other duties as assigned by Maintenance Leads and Technical Manager

Key Critical Competencies:

• Ability to troubleshoot AC/DC Electrical components (up to 480VAC 3 Phase) including motor starters, switches and sensors found on all assigned equipment using basic test equipment such as multi-meters and amp probes
• Possess a fundamental understanding of electrical, hydraulic and pneumatic schematics and mechanical drawings in order to solve problems in a timely manner at the component level on all assigned equipment; i.e. sorting systems and palletizing robots
• Willingness to develop required technical skills
• Ability to train on technical skills applicable to role
• Significant troubleshooting capability
• Conflict management
• PLC/Instrumentation troubleshooting skills
• Ability to engage and work with vendors to complete projects
• Food safety, ISO, HACCP, Food processing and materials conversion
• Excellent technical problem solving and troubleshooting skills

Safety

• Role model of safety execution

•     Follow all safety procedures

Quality & Food Safety:

• Utilizing knowledge of Q&FS systems.  The associate ensures Food Safety requirements are effectively performed.  This includes training of other associates on the Food Safety & Hazard Analysis Critical Control Points (HACCP), ensuring CCP monitoring is in effect and continuous improvement of the process with any changes to our working environment is practiced.

Critical Learning Experiences:

• Clear ability to relate to, motivate, and effectively train people
• Expert analytical and problem-solving skills
• Excellent written and oral communication skills
• Proficient in MS Office and CMMS software
• Excellent Technical/Functional skills with proficiency in maintaining all assets and machine components for area of responsibility

Qualifications:

Minimum

• High School Diploma or equivalent.
• Technical Degree/Trade Certification or 4-6 years of experience as an Electro/Mechanical Technician in a manufacturing environment

Preferred

• Associates degree in a Technical discipline, preferably in Industrial Maintenance Technology
• 6+ years of experience as an Electro/Mechanical Technician in a manufacturing environment

About Mars:
Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5â„¢, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitalsâ„¢, BluePearl®, Linnaeus, AniCura, VCAâ„¢ and Pet Partnersâ„¢. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.

Disclaimer:
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.​​​​​​​

Note to Search Firms/Agencies:
Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific.  Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.