Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Builds, develops and supports LBGs systems and services whilst continually challenging, motivating, mentoring and supporting their team. Able to work within or lead cross-disciplinary teams, providing effective and efficient support for a comprehensive and complex, high customer focused function. Supports the group in the resolution of service related and management issues, ensuring appropriate technical prioritisation, whilst also providing contribution to strategic direction. Includes responsbility for supplier and risk portfolio management. This role accepts 24*7 responsibility for service availability, currency and performance. This is a leadership level role and will blend both technical expertise with great passion for developing people. Also team management tasks, including but not limited to, risk, supplier and resource management.

Job Description

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

The Logging (Splunk) platform team within Group CIO, Lloyds Banking Group requires a proactive, enthusiastic and dedicated individual to join our expanding team.

The platform team is accountable for the Infrastructure, operating system (Linux) and the Splunk layers.

The role includes:

• Technical project delivery - Prepare technical implementation plans and support the team to ensure the required changes meet quality criteria and are delivered within agreed timescales and budgets. Onboard new data different sources into a multi-tiered Splunk environments.
• Get involved with currency upgrades across all production, pre-production and development/test environments.
• Splunk Server builds/deployments, configurations and administration, with an understanding of splunk optimisation techniques.
• Patching and Security Vulnerability Management.
• 24 * 7 Service Support (on a rota) and ensure that Splunk is consistently stable and available for the business.
• ITIL principles including Incident Management, Problem Management and Root Cause analysis.
• Support with Service Improvement Plan (CSIP).
• Disaster Recovery.
• Working with colleagues and users in various areas of the project lifecycle, producing documentation to required standards.

What we need from you:

• A proven technical background with strong planning capabilities, experience of identifying and handling technical challenges for both delivery and operational. The ability to plan and work on multiple tasks.
• Must have a Splunk Administration/Architect certification.
• Proven hands-on experience with distributed Splunk environments as an admin. This must include Splunk Search Processing language; Splunk Reporting and Dashboard Creation.
• A Strong Splunk troubleshooting skills, problem solving and with sound analytical skills.
• Experience must include using regex (regular expressions) with a scripting language(e.g., Python, Perl, shell scripts etc.,).
• Experience in application load balancing in Splunk and/or using DNS and Load Balancing Services (such as F5).
• Experience on integrating/configure splunk DBConnect app
• Hands on experience of Linux/Unix shell/commands.
• A willingness to learn various technical disciplines quickly.
• Strong organisational and communication skills.
• Great team work and collaboration.
• Understanding of Cloud methodologies and experience of delivering or migrating applications to run on public or private cloud would be desirable.
• Awareness of agile Development practices, continuous integration/deployment, Test and the E2E development lifecycle would be desirable.

Nice to have skills:

• Knowledge of Splunk ITSI Implementations and deployments.
• Experience/Knowledge on integrating/configure splunk apps likes AWS, SNOW, Kafka apps etc., with Splunk Platforms.
• Experience in hardening Splunk.
• Experience/knowledge with Web eservices(REST API) for Splunk.
• Understanding of firewalls, load balancers, networking, enterprise application/network security technology and appliances/tools.

What you'd get in return:

A collaborative learning and inclusive environment that supports your career goals, development and encourages knowledge-sharing. Flexibility to try new things while you build the future you want in a diverse, exciting and energising environment that focuses on equal opportunity and career progression.

You'll also receive a package that includes:

• Discretionary bonus
• Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash
• Private Medical Insurance
• Pension, where we'll give up to a max of 15%
• Share plans
• 30 days holiday (plus Public)

Culture and inclusion

We pride ourselves on creating a great environment for colleagues to work in, one which is inclusive and driven by our values. This is critical to our business success as we know that colleagues who can show up to work as themselves are those that bring their best.

We are an inclusive and open organisation with a scale that creates a vast range of roles and opportunities. We offer a wealth of options for continual personal growth in an organisation that embraces diversity of talent, creativity, skills and thinking amongst our teams.