Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The purpose of this role is to build network solution designs and/or enterprise strategies to integrate all aspects of any given domain solution (network, system, process, and people) to ensure it is cohesive and practical for the business. This role provides the technical direction for a domain design area and sets the review processes for this area, as well as being responsible for integrating and adapting multiple component designs in response to business changes.

This is a role where you as an individual will have the desire to get into the technical detail of a solution. The areas of the business this role will provide solutions for is predominantly in the Business Support Systems (BSS) environment so anyone with a background in roadmapping solutions for order management systems/billing systems etc could be well suited to this role.

You'll have the following responsibilities

Responsible for the platform strategy and/or the domain roadmaps (programme document to describe what will be delivered over the year in releases).

This role will be responsible for stakeholder management with departmental Directors, Senior Product Managers, CTIO leads, Project or Portfolio Directors for their domain to ensure that the requirements are met and are fit for purpose. 

Accountable for understanding how the products in the domain are going to evolve and new product launches in this product area.  the detailed design in their team. 

Accountable in their domain design area, for new developments and in life, review processes to check the design. Will ensure that designs meet quality, time and are fit for purpose. 

Work through the resolution within time and resource constraints within this area and has e2e responsibility of that solution. 

The role will be accountable for shaping the architectural framework for their domain area and the technical direction for their domain.

This role could be focused on new products (e.g. web VPN) on cross domain implications, technical expert in this area, new capabilities within the domain. 

Understand domain impacts to ensure the solution fits within the architectural recommendations. Will provide this input into the Principal Solution Designer. Usually the design fits within an existing pattern, usually no new major developments to support.

You'll have the following skills & experience

Ability to lead the definition of Sales, Customer Service and Common Solutions across BT and our associated brands. 

Drive the transformation of the business in terms of how customer, business and product information is managed across the systems estate by adopting a human centred, service-oriented mindset for sales and service journeys.

Defining, maintaining and evolving the technical roadmap spanning multibrand systems, processes and 3rd party solutions. Work with CTIO operations & product line to define strategy and architecture that  targets critical business functions and milestones  

Ability to define architecture design patterns to be used across products/brands by solution architects.  

Ability to build and agree the strategy with Enterprise architects. 

Design solutions on system stacks, maximising solution reuse across multiple brands 

Work directly with Consumer teams via Tempo model (within the Technology Strategic Wrapper framework) – this includes Product Line, BAs and CTIO 

Input to shape business cases – including finance (system estimates) and outline delivery model - blueprint

Shape the demand from the roadmaps and mobilise demand on annual plan. Ensure roadmap alignment across domains and brands.

Work within the tempo framework namely the “define” and “design” stages ensuring smooth transition. Support the creation of e2e blueprints and TADs and e2e designs

Communicate strategy and influence stakeholders

Enforce relevant architectural design polices 

Ensure solutions comply with relevant security policies

Benefits

25 days annual leave (plus bank holidays)

10% on target bonus

Pension scheme

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!