Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

***We have a fantastic opportunity for a Software Engineer (Microsoft Dynamics CRM) to join us in either our office in London (Old Broad Street) or Edinburgh (New Uberior House). Base Salary £57, 861 - £75, 710 (London only), and £50, 130 - £65, 490 (Edinburgh), plus excellent benefits package***

Job Description

About Lloyds Banking Group

As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy and have a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

Want to know more about our team?

We're currently engaged in a programme to transform and migrate a collection of legacy on-premise CRMs into the Microsoft SaaS Cloud. This is a hugely ambitious technical and business transformation. Our first several transformations are already complete with the aim to deliver the remaining cloud transformations through 2022. These cloud transformations are interlocked with business change and, as this programme delivers great results, we're seeing a “virtuous cycle” where success is driving an increased appetite from the business for “more CRM”.

We're an exciting highly collaborative team working on leading ground-breaking programmes. Did you know, we're an award-winning team which includes:

• Winners of ICC award for “Outstanding behaviour in the field of implementation and Change Management” (Internal Group award),
• Finalists for FStech “Digital Transformation Project of the Year 2020” (Industry award),
• Finalists for Digital Technology Leaders “Digital Team of the Year 2021” (Industry award),
• We have recently been nominated for a Group sustainability award.

Core purpose of the role

We have an excellent opportunity to join our Engineering Core Platforms team as a CRM Software Engineer, delivering solutions to Lloyds Banking Group business areas. The Software Engineer CRM role is a great blend of technical skills and business acumen; CRM done well can transform a business. This will suit a driven individual who has both technical and business skills. The aim is to deliver the highest quality customer focused software whilst continually challenging, motivating, mentoring, and supporting their engineering teams, whilst working in customer-centric cross-disciplinary teams.

What we’d like to see from you:

You'll be a self-motivated and proactive teammate who has an eye on the bigger picture but can apply laser focus to ensure delivery. You're up for the challenge of working on a large, sophisticated programme that will drive significant change across our business. You'll enjoy storytelling, look to identify associations and gaps, ask the questions others don’t, drive out clarity from ambiguity and be able to challenge the norm to drive business outcome. You'll demonstrate thought-leadership, encourage positive change, and have the technical ability and drive to deliver those aspirations.

Essential

Experience in following areas:

• Expertise in Microsoft Dynamics CRM D365 on-premise.
• Skilful in Microsoft Evergreen D365 SaaS CRM and Microsoft Power Platform.
• Experience of integrating Microsoft Cloud SaaS Service with on-premise data sources and integrating Microsoft Exchange with CRMs.
• Experience of enterprise distribution of the Dynamics 365 App for Outlook.
• Understanding commercial impact of technical options.

We’d also welcome someone with the following desirable skills and experience:

• Ability to understand business MI requirements and collaborate with colleagues to prototype MI dashboards (using either inbuilt CRM Dashboard capability or integrating Power BI).
• Experience articulating difficult technical issues to business colleagues or non-technical colleagues.
• Able to collaborate with business colleagues and quickly prototype CRM User Interface prototypes using CRM Dev Environments as a Rapid Application Development tool.
• Strong problem-solving skills and a “can do” attitude.

In return, we offer an excellent package including: base salary (dependent on location) Base Salary £57, 861 - £75, 710 (London only), and £50, 130 - £65, 490 (Edinburgh) plus 4% flexible cash pot (take as cash), annual discretionary award, up to 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays, and access to share scheme and various staff discounts!

Together we make it possible.

We’re happy to consider options other than 9-to-5 office-based work. To us “Agile working” is more than working flexibly - it’s about entrusting colleagues to think creatively about how, when and where they work, to deliver their very best. We’re open to providing flexible working though our hybrid working patterns.

Join us and be part of an inclusive, values-led culture that celebrates diversity, equal opportunity and provides opportunities for flexible working.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform key job functions.

Are you interested in joining our team? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.