Description

Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions. We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients. Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth. We start with the problem and solve it with experience and tech know-how. Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change.

Our internal facing team is responsible for leadership support, resource planning, forecasting and budgeting, business operations, management of contracts and billing of our portfolio of PwC products. We support our leaders by continuously innovating and improving products operations so that we can provide the highest quality of services.

Reporting to the Performance Lead, this role will provide the Software Acquisition Coordinator with the opportunity to make a difference at PwC’s Products & Technology organization by coordinating software and supplier management activities in accordance with purchasing, approval, renewal, and license management processes and procedures. Included within the scope of this position are the coordination of the formal software acquisition intake process and the end-to-end workflow from initiation to approvals, supplier intake, and contracting. The Software Acquisition Coordinator will act as a key liaison for P&T in the preparation and validation of software acquisition requests.

Important point(s) to consider

Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.

What you’ll create and do

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Software Acquisition Support and Coordination (40%)

Liaise with Product Managers regarding software demand 

Regular review of the the P&T tech stack to ensure it is all consistent and uniform

Create POs (Spendmap)

Coordinate the approval of payments (e.g., Basware)

Initiate/Create and consolidate Procurement requests internally within P&T (First line of review and approval process for procurement requests)

Supplier Management (30%)

Assist in developing content used for vendor negotiations for outsourcing functions

Liaise with P&T Strategy, Development, Operations, and Enablement contacts regarding supplier contracting requirements

Monitor active P&T supplier contracts and change requests to ensure compliance (obtain approvals, ensure timely closure)

Where required, navigate intake process with suppliers through contract initiation and management and advising Procurement of ongoing P&T procurement activities

License Management (20%)

Renewals of Product licenses - inquire/confirm if our users still require a license

License Management, True Up, Procure, understand # required for PwC CA, allocation, communicate/distributes, approvals

Monitor P&T software licenses, work with necessary teams to understand requirements for renewals, initiate and coordinate renewals in a timely fashion, and ensuring visibility to the P&T inventory of software artifacts 

Monitor the licenses activity (e.g., active vs. expired licenses, license issues requiring escalation) catalog for P&T and ensure timely execution of all activities

Software Acquisition Management Learning & Development (L&D) (10%)

Drive awareness and knowledge within the P&T team of key software acquisition management functions including use of the Purchasing Portal, submission of purchase requests, tracking status of requests and sourcing, and escalation of issues to the Procurement team (software, hardware, licenses, online vendor hosted platforms, and tools) 

Ensure procurement of goods and services adheres to legal, security and independence standards, and in accordance to Procurement processes

Work collaboratively with other Operations Coordinators, providing back-up and support as required

What you'll bring to this role

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

A demonstrated commitment to valuing differences and working alongside diverse people and perspectives

Bachelor’s degree or equivalent in business related discipline

Technical knowledge including experience with Google Suite

Previous demonstrated experience in an Operations, Administrative or Coordinator role

Ability to review own work and others’ for accuracy and completeness

Ability to provide support and recommendations on best practices related to Operations

Exceptional critical thinking skills and attention to detail

Understanding / passion of emerging technology and its impact on business

Eager to participate in business development opportunities and initiatives

Superior organizational and project management skills

Flexibility and the demonstrated ability to prioritize activities - be proactive with minimal instruction and stay focused in a dynamic, ever-changing environment

Demonstrated ability to be creative and effective in issue resolution

Able to work with colleagues with different opinions and mindsets

An excellent team player with a good level of initiative