Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

About this role

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. (SSG)

Responsible for the Management of Security systems and access control. The role holder will be expected to use a ticketing system to record all incidents and update any such incident with accurate and timely detail. The Role Holder will take responsibility of Incidents to closure and communicate to stakeholders where necessary. 

They will also demonstrate in-depth technical knowledge and the ability to share these using coaching techniques to support and set direction for their colleagues and the wider team.

Due to the sensitive nature of this role, it is highly desirable that you hold a current, transferable DV clearance. Additional Security briefings will be given in post, so we may need to do some additional checks around the validity of your clearance.

If you don’t hold a current, transferable DV clearance, to perform this role effectively, you will need to gain and maintain high level government security clearance and be willing to undergo the initial enhanced screening. Please note this is a 24/7 5 week pattern shift rota.

You'll have the following responsibilities

Monitor in-life platforms and services reacting to any events as required liaising with the customer where required.

Investigating incidents and taking necessary actions to resolve those Incident

Complete fault tickets accurately and with the required detail to produce a summary report.

Create Incident Schedules and liaise with Resource Management to obtain the correct skills to undertake the tasks.

Provide analysis and trending of security log data from a large number of heterogeneous security devices.

Provide threat and vulnerability analysis as well as security advisory services

Monitor security systems and liaise with other GSS departments with regards to all access requests 

Analyse and respond to previously undisclosed software and hardware vulnerabilities

Investigate, document, and report on information security issues and emerging trends.

Provide support to the communication of relevant IT security procedure and/or process.

You'll have the following skills & experience

Experience working in a NOC/SOC , with knowledge of NMC Responsibilities

Networking, Windows and Linux knowledge

Experience or desire to learn 1st line incident detection, hunting and response as well as the ability to analyse and manage response activities Knowledge of various security methodologies and processes, and experience with technical security solutions (SIEM firewall and intrusion detection systems)

Knowledge of TCP/IP Protocols, network analysis, and network/security applications

Ability to multi-task, prioritize, and manage time effectively, to deliver on agreed deadlines

Proven working experience of Networks / Security Monitoring and hold Qualifications such as CCNA, CompTIA Security +. Ethical Hacker V10.

Ability to obtain and hold onto a High Level Security Clearance

Benefits

Discounted TV & mobile packages and BT products

Share options and 10% pension contribution

Professional development and paid for industry certifications/qualifications

Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.

Well-being support for you and your family

3 days paid volunteering a year

Flexible and smart working (subject to business needs)

About BT

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

Security isn’t always the first thing that people think of with BT, but it is one of the fastest growing parts of our global organisation. We protect our networks from more than 6,500 cyber-attacks each day, invest over £40m in research each year and employ more than 3,000 people - which makes us the largest private cyber security employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture potential and shape your future – whatever your background or experience. You can find out more about Security in BT here

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!