About us

Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate road, rail, bus and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

About IT at TfNSW

TfNSW’s IT group provides the tools, information and services that enable 30,000 employees to deliver a smart and efficient transport network. We bring the future to our people by delivering innovative solutions and minimising business disruptions, building an engaged and connected workforce through tech-enablement. This is an exciting time to join the team, with a committed annual investment of $700m for progressive technology projects including bots, apps, AI solutions, autonomous 3D mapping drones, cybersecurity and transforming cameras across our network.

Corporate IT service provide strategies, solutions and services that make our clients’ working lives easier, and their projects more efficient and effective.

The opportunity

We have a new permanent full time opportunity for a Senior Business Co-ordinator (Operations Analyst) role within Corporate IT. The role will coordinate high-level business support services to ensure the efficient functioning of the Division. The role will also contribute to the management of all cross-functional issues affecting the group such as safety, financial and Human Resources management, business processes, reporting, strategic planning and organisational improvement.

Your role will include;

Co-ordinate and deliver, on behalf of Hiring Managers and Project Managers, all required resource processes and transactions including Labour Hire processes, relevant HR recruitment processes, on-boarding and off-boarding processes.

Define, develop, implement and maintain, in conjunction with the Business Co-ordinator (Business Planning), IT resource (capacity) planning mechanisms that accurately identify the type and volume of skills and roles required, to deliver the IT project portfolio.

Maintain all associated records and systems for resources engaged by Corporate IT

Lead the development and implementation of an executive resource management plan and framework to define the roles for current and future human resources

and talent needs that align with project and operational requirements and overall strategic plans

Define, develop and implement resource planning mechanisms that accurately identify the type and volume skills required to inform resourcing strategies, communicate regularly on progress and performance to ensure effective utilisation and mobilisation of resources to maximise business outcomes

For more information please view a copy of the role description.

About you

To be successful in the role you will

Have tertiary qualifications or demonstrated, relevant, equivalent professional experience

Have excellent verbal and written communication skills and the ability to deal effectively with people at all levels.

The individual will have the capacity to operate both independently, using initiative and self-direction and produce consistently high-quality work.

You will have the ability to use initiative and maintain a high degree of confidentiality, discretion, and judgement while maintaining a strong customer service approach.

The successful candidate will be required to decompose high-level information into details. They will facilitate workshops and storyboarding.

Exhibiting strong interpersonal and communication skills to help negotiate priorities and to resolve conflicts among stakeholders is essential as is having previous written business process output of a very high standard.

Salary and Benefits

The salary for this position is TfNSW Grade 9 ($138,670.00 - $155,309.00) per annum plus superannuation and leave loading.  

For more information on Employee Benefits at TfNSW please click here. 

How to apply

To apply for this position, please answer all questions within the online application process and submit a resume. 

Applications Close: 11.59 PM Wednesday, 30th March 2022

We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Srivatsa Lakshmi Narayana at Srivatsa.Lakshminarayana@transport.nsw.gov.au

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us

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