The mission of Microsoft Digital is to power, protect, and transform Microsoft as the voice of our digital transition in the market. ​​​​​​As part of Microsoft’s Cloud + AI Group, we are responsible for building, managing, and securing the platform, products, processes, and services that powers Microsoft. We build, maintain, and implement a cloud-first approach to our technology and experiences, from custom-built business solutions developing our campus of the future and our productivity and collaboration experiences like Teams and SharePoint, to horizontal 3rd party solutions like SAP and Adobe. As a steward of Microsoft and our customer’s data, a core function of Microsoft Digital is ensuring the security of every aspect of the business. Microsoft Digital is responsible for company-wide information security and compliance, with a strategic focus on information protection, assessment, awareness, governance, and enterprise business continuity. Microsoft Digital’s charter is also to influence and work alongside engineers across the company and with strategic partners to build and grow their cloud products and services. As customer zero, we deploy these services inside Microsoft and then share best practices with enterprise customers at scale across the globe. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!  

The need for virtualization in this new hybrid workplace environment has increased exponentially. Our team thrives to find the right approach for this new demand by balancing productivity and security in our internal services. 

Microsoft is seeking a focused Site Reliability Engineer to join the Digital Security & Resilience (DSR) organization as we undergo the journey to ensure that the right virtualization services is released with the right security mindset. Our goal is to ensure access to the right resources at the right time, protected each step of the way.  

With your experience in engineering functions, knowledge of Azure Management (including Azure AD), Windows Server OS, enterprise infrastructure and overall service health, you will champion our own identity-centric digital transformation and support hundreds of thousands of employees as they seek to empower every person on the planet to accomplish more.

Responsibilities

Provide technical engineering for a cross-functional, highly visible, operations team supporting the Identity platform for Microsoft’s corporate network.

Identify opportunities and drive the implementation of automation to improve service health, manageability, reliability and telemetry.

Own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process

Read, write, configure, design, and script end-to-end service telemetry, alerting and self-healing capabilities for platforms.

Author functional and technical documentation. Communicate on a deeply technical level with product engineering, project management and operations teams to improve and optimize products, improve infrastructure, and evolve services

Remain current on new technologies, methods and procedures including, but not limited to, coding practices such as Test Driven Development, Continuous Integration, and Continuous Deployment.

Qualifications

Strong knowledge of PowerShell/Scripting and Windows Services infrastructure to automate day to day activities.

Programming knowledge in .Net and C#

Knowledge on identity technologies: Azure Active Directory, Active Directory, Federation Services, Replication

Exposure and familiarity with Agile & SRE principles, automated deployments and build pipelines

Ability to write tools, automation, and enhancements in arbitrary subcomponents of services/products to deliver and manage software in production (both around services, and within them). 

Solid understanding of monitoring, alerting, and observability philosophies and best practices. 

Collaborating first and foremost; ability to exercise cross-team co-operation and influence. 

Ability to have empathy for any customer or partner and keep a higher-level perspective. 

Preferred:

Enterprise scale virtualization experience.

Working/understanding of IAM (Identity Access Management)

Extensive troubleshooting/debug experience

Bachelors in Computer Science or equivalent work experience is preferre

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.