Role Mandate: The selected candidate will develop, promote, maintain, and manage an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity, service delivery and quality. They will perform periodic reviews, analyze program outcomes, providing insights and making recommendations for enhancement and changes as required. The candidate will also ensure the effective and efficient execution of all program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk. They will work collaboratively with internal and external stakeholders.

Role Responsibilities Include (but are not limited to):

Provides Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.

Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.

Record and verify data for fulfillment and/or further handling.

Communicate with internal business partners and external customers to respond to standard and occasionally non-standard and/or non-routine inquiries according to guidelines.

Follow-up with other business units to ensure issues are resolved.

Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or institutions, archiving historical documentation, assisting in the preparation of management reports, reconciling activities on a daily, weekly or monthly basis.

Resolve escalated work or issues from more junior staff, as appropriate.

Provide input into the continuous improvement of business processes and procedures within the scope of the work team and participate in testing and implementation of projects and new/ revised products/ services or processes.

Provide on-the-job assistance and training to others, as requested.

Broader responsibilities as required.

Additional Skills & Qualifications:Must-Have Skills:

0-2 years of related working experience but may also consider new graduates (Economics/Financial/Business)

Fluent in English and excellent communication skills

Strong problem-solving capabilities

Fast learner; strong attention to detail

Being able to work in a fast-paced environment

Strong computer literacy (required for use of several internal applications)

Excellent telephone etiquette

Strong customer service skills

Flexible and adaptable

Good investigation skills

Good prioritization skills

Good organizational skills

Good customer service skills

Team player

Shows initiative

Enthusiastic, motivated individual

Nice-to-Have Skills:

Previous experience in the financial/banking industry

Call center experience

Wire Payments processing in Canadian dollars, US dollars and Sundry Foreign currencies (i.e.: EUR, GBP, CHF, etc.)

À propos d'Aston Carter:

Aston Carter, une division d'Aerotek, est un fournisseur d'envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d'Allegis Group, un fournisseur multinational de solutions en matière de talent.

Aston Carter s'engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients.

Reconnu "best of staffing" par nos clients et le talent que nous recrutons, Aston Carter s'engage à livrer un service hors pair a tous nos partenaires d'affaire.

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.