Agile Working Options

Job Description Summary

Job Description

Lloyds Banking Group are transforming the way we do Engineering. We’ve created “LBG Labs” and we're building multi-functional, co-located teams giving them freedom to bring technology to the forefront of our business. This will help us create new, and improve existing, products and services to help us really make a difference to our customers.

Want to know more?

A Lab is a co-located team who work together to deliver value at pace by designing services that people find useful, easy, and engaging to use. Typically, a Lab has a strong focus on sophisticated problem solving in an agile environment where engineers are free to experiment and build innovative products which will transform the way our customers engage with us.

I&W are improving support to our customers throughout their financial lives, with clear, straightforward customer journeys, helping empower them to make the right decisions on their long-term Saving, Investment & Retirement needs.

About the role:

Our Insurance & Wealth Service Lab is passionate about ensuring the 548 platforms within I&W are maintained, available, current, and managed properly in the event of incidents. The Service Lab spans the I&W Value Stream and works closely with Lab and programme EL’s and Group CIO, to ensure our applications are in good service.

The Service Engineering Lab Lead works collaboratively with other lab roles to ensure our services are maintained and current across the Value Stream. As the lead you will be accountable for the service function of software systems that the Service Lab owns, in terms of incident, problem management and resolution, including 24x7 support.

Here's where you'll make a difference:

• You’ll be responsible for improving the Labs technical position whilst working and coaching a wide variety of technical Engineering disciplines, including Software Engineers, DevOps, and Quality Engineers.
• Drive a culture of learning and continuous improvement influenced by engineering best practice and a clear belief in contributing to InnerSource activities.
• Foster a Fail Fast, Learn Faster mentality within Teams to experiment and test new ways of engineering
• Act as a change agent for engineering and team culture, promoting a test and learn approach, systems thinking, and user experience led design.
• Share knowledge across Chapters and across broader Value Streams via Engineering Communities and Guilds.

What we need from you:

• A visionary leader and an advocate for digital transformation
• Experience across the tech space and an understanding of the upcoming landscape (Cloud, NoCode/Low-Code, Kubernetes)
• Solid understanding Microservice Architecture and RESTful API design
• Experienced in providing Software Engineering oversight, technical and people leadership across multiple teams
• Successful in building high performing mission driven cultures
• You will inspire delivery whilst encouraging simplicity and developing confidence & trust
• Ideally, you’ll attend and support local technical Meetups whilst understanding the business benefits of leveraging and contributing to Open Source projects

Join us and be part of an inclusive, values-led culture that celebrates diversity, equal opportunity and provides opportunities for flexible working!

So, what can we offer you in return?

Whatever your aspiration, you can also expect excellent benefits, personal development, and a career that’s enriching and full of opportunity.

You'll also receive a package that includes:

• Discretionary bonus
• Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash
• Private Medical Insurance
• Pension, where we'll give up to a max of 15%
• Share plans
• 30 days holiday (plus Public)

Are you interested in joining us? Apply today, we’d love to hear from you...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.