Microsoft has an exciting opportunity for a Service Engineer to join the Azure Core Storage team in the Washington DC metro area supporting the Federal Government, Department of Defense, and National Security agencies.

Azure Storage is one of the core services of our cloud service providing disk storage for customer computing and virtual machine workloads, online blob and queue storage, high performance, high volume data analytics storage, online backup, and cloud based SMB file storage.

We are fast-paced team that just likes to get stuff done. You will work with smart people who care deeply about creating a fun and supportive workplace, and you will have an incredible opportunity to learn and grow.

Responsibilities

Core Responsibilities:

• Drives cross team automation efforts to land new storage capacity for our government, defense, and security customers.
• Troubleshooting complex automation scenarios.
• Leverage PowerShell and other means to quickly automate processes and manual tasks.
• Collaborates with Engineering and PM counterparts to translate customer, business, / technical requirements into components of a service architecture, and operability
• Drive architectural design sessions with other team members to ensure feature parity and consistency in a rapidly changing environment.
• Be available for an on-call rotation with the ability to troubleshoot and communicate outside of normal business hours.
• Respond and resolve emergent issues, act as a crisis manager and subsequently follow through to prevent problem recurrence using a Problem Management approach
• Creates and implements standards and best practices, drives adoption across partner teams and external hardware vendors.
• Measurably improve service maturity and scalability through process improvement and root cause analysis.

Qualifications

Qualifications:

• Bachelor's degree in Computer Science, related technical discipline or equivalent experience
• 1+ years deploying, operating, and managing system workloads, preferably in Azure, AWS, or equivalent cloud platform
• 1+ years experience developing, troubleshooting, and improving Powershell scripts or equivalent to automate system administration and deployment tasks
• Programming experience with C#, C/C++, or Java a plus

Additional Skills:

• Strong analytical and problem solving skills
• Experience in troubleshooting and driving technical investigations
• Solid communication and cross-discipline collaboration skills
• Strong customer focus and confident in making critical decisions independently in a fast paced and demanding environment

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
• Candidates must have an active TS and be willing to upgrade to TS/SCI (with full scope polygraph) or have an active TS/SCI and be willing to upgrade to TS/SCI (with full scope polygraph). This role will require candidates to maintain the TS/SCI (with full scope polygraph) clearance.

Candidates selected for this position must comply with Federal Executive Order 14042 mandating that federal contractors and subcontractors receive the COVID-19 vaccine by being fully vaccinated before their date of hire, or work with Microsoft to receive an approved religious or medical accommodation.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.