role Responsibility

• Understanding partner raised support cases and triaging the issue for PEng and/or other teams in the department
• Working with other teams on a solution
• Working with agile project manager to ensure resolution/outcome is achieved.
• Contributing to the creation and maintenance of automated test in
• Engage and establish strong working relationships with internal product teams and partner devices teams.
• Represent test and support testing whilst working with external partners. 
• Proactively identify and act on testing challenges in the constantly changing device and platform landscape. 
• Integrate the software with monitoring and support tools.
• Structured and logical approach in triaging and qualifying the issues for Partner Engineering.
• Help and support in identifying departmental team of responsibility for a triaged issue and support transfer of issue to team
• Participate in the team's agile planning and delivery process.
• Participate in the team’s software development methodologies, such as pairing, code and documentation reviewing, and continuous delivery.
• Learn new technologies and keep informed of existing technologies.
• Understand raised partner support cases and provide high level summary of issues and areas of impact

The Ideal Candidate

• Experience in working with TV platforms such as Virgin Media, Sky, BT & FVP
• Experience in testing TV applications on TV’s, Streamers and Game Consoles
• Experience in preparing test approaches, and implementing test plans.
• Experience in communicating with variety of stakeholders.
• Experience of testing media playback technologies.
• Working experience with test automation frameworks.
• Experience in producing test artefacts such as test plans, test charters and test reports.
• Experience of mentoring.
• Agile and Kanban experience.
• Working experience with test management tools. 
• Ability to effectively balance and prioritise day-to-day work
• Positive attitude towards learning, ideation, innovation and experimentation.

Package Description

Band: D
Contract type: Permanent
Location: Manchester, United Kingdom

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression â€“ the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities â€“ our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.