Description

What’s the role about?

Implementing (and being an advocate for) polished, intuitive and accessible user experiences.

You will be part of a lively, innovative and passionate team, you’ll lead the design for one of our digital product areas. This will include driving future vision, ensuring it compliments the overall Waitrose experience and detailing what steps are required to help the team head in the desired direction. 

You'll also be responsible for all design artefacts produced; from initial discovery and user journey mapping through to the execution of final UI design details.

What will you be doing?

Whether it's joining user research sessions, learning from previous insights, reading data reports or running your own lightweight research and analysis, you'll strive to understand the what, why and how of the problems you're solving to ensure we don't just build the thing right, but we build the right thing. 

You will need to collaborate with stakeholders regularly using strong communication, documentation and facilitation skills. You'll work closely with Product Owners, Engineers, Data scientists, User researchers and Writers to make sure your team isn't just shipping great designs, but they are deeply involved throughout the design process. 

You're pragmatic and able to balance the ideal experience with knowing where and when to make scoping trade-offs based on technical constraints, experimentation strategy or business risk. 

And you will act as a guardian and advocate of the design system; using the design kits, components and assets intelligently.

As a Partner…

You will act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently. 

If you would like to know a little more about this role, take a look at this article from Sam Hodges who has provided a Day in the Life of a Product Designer at Waitrose & Partners Digital

Alternatively, if you would like to view the job outline for this role please copy and paste the following link into your browser: shorturl.at/afhxQ

What you'll have:

• You can work as part of a Product Team in an agile environment.

• You have experience with Product Design lifecycles from discovery / research through to the final UI design with a portfolio to showcase this work 

• Agile scrum experience: working in sprints with backlogs and feature sets 

• Ability to think at a high level about product strategy and clearly articulate design decisions 

• Understanding of the technical implications of design decisions 

• Passion for problem solving and UX Design 

• Excellent communication skills and people-focused design mentality to help set up frameworks and brainstorm initial design concepts

What else could you bring?

• Retail ecommerce experience within a large organisation 

• Experience working with modern design tools like Figma 

• Front-end programming and the ability to code simple prototypes 

• The ability to design and maintain cross-platform design systems 

• Experience in conducting research

Please note:

These interviews will take place virtually w/c 7th March. 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. 

As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here. https://www.jlpjobs.com/about/diversityandinclusion/