At Microsoft, we believe in the transformational power of design. Innovation only happens when we make things simple and fluid, and the UX disappears behind the achievements of our customers. That’s where you come in. We’re looking for a senior designer, who’s driven by empathy for customers, to help us build the next generation of experiences for OneNote that will simplify how millions of our customers live and work digitally.  

In the Experience Collective, we believe in the power of a federated community to create and deliver holistic customer experiences and drive business impact at scale. A community that is made up of diverse styles, voices and views reflecting the diversity of our customers, and giving us the empathy to serve their needs. Nurturing and continuously evolving this culture is our shared responsibility because we create better products together. We believe designing in the open empowers us all to move fast and build inclusive experiences without seams. 

Within the Microsoft Mobile and Modern Productivity Experiences (MMX) design team, we create and connect engaging cross-app/device experiences that become a natural part of people's whole lives to profoundly and positively impact the way they work, live and learn. Together we will define how millions of people use and experience their favorite digital products across the platforms they love most. Come and be a meaningful part of a growing team that values diversity of thought and recognizes everyone for their personal strengths and desires to learn and grow.  

Responsibilities

Product Design

Estimates individual schedule(s), and creates schedules and planning systems across teams. Defines and prioritizes product plans. Begins to demonstrate intuition for product design needs. Creates clarity for other members of the team. Begins influencing the prioritization of the product backlog. Identifies needs that are not spoken and includes them in end-to-end design plan and process. Considers multiple factors such as user insights and business needs, and begins to translate needs into product plans. Develops a synthesis of user insights and compares with data to identify larger issues that may not be apparent for user desires. Collaborates with product owners and development team members to shepherd end-to-end experiences from concept to ship for products.

Generates and is able to lead ideation solutions for complex products (e.g., involving many constraints, needing workarounds, requiring holistic view of interconnected systems) to improve product designs. Utilizes a variety of perspectives when ideating (e.g., business, experience, technology). Synthesizes complex ideation solutions to a concise articulation of user wants and subsequent solutions. Facilitates enrollment for an ideation exercise as part of a design sprint.

Builds prototypes or larger feature areas (e.g., large scale, involving coordination of multiple groups, higher cost) for new products as efficiently as possible. Presents to teams (e.g., Design and Engineering) and/or customers to receive feedback and understand user needs. Uses digital and physical tools to demonstrate design to stakeholders and then gauge customer perceptions. Advocates for prototyping, Leverages prototyping frameworks in accordance with company's brand and guidelines, and invents/improves guidelines when existing guidelines are unclear. Recommends best in class tools.

Interacts with Engineering for successful design implementation, and performs QAs to help them ensure "pixel perfect" or detailed designs. Works with developers to iterate further on designs during implementation to ensure optimal designs. Demonstrates ability to challenge limitations, negotiate with Engineering, adjust Engineering schedules, find alternatives, and make cases for designs to be implemented in a certain way.

Produces visual designs from concept to delivery. Contributes to and begins to mentor junior members and provides feedback on the design system and creative visual design process. Creates a variety of visual design documents including mood boards, storyboards, creative briefs, 3D models, product renderings/visualizations, color and materials design, motion studies, iconography, illustrations, layouts, and redlines for a set of products, tools, and/or services. Advocates for and oversees brand adherence and promotion of inclusivity principles.

Creates wireframes, journey maps, user jobs and scenarios, task flows, and personas in support of interaction designs for hardware and/or software-based experiences. Architects a system others can plug into. Conceptualizes and delivers artifacts at various levels of fidelity. Contributes to and begins to lead development and enhancement of product user experience via creation of interaction models and detailed designs for new and existing product features while serving as a liaison between users and products. Ensures that the designs of the products allow the user to complete the desired functions in the best possible manner.

Design Components

Contributes to the use and adoption of latest design system (e.g., content templates, icons, form design, UI controls, navigation models, design trends) updates in the industry and/or making a case for acquiring the system. Ensures products are aligned with company-wide systems. Helps others use the system and drives consistency and alignment within the team.

Communication and Collaboration

Communicates with cross-disciplinary teams inside and across studio(s) through all stages of design and development. Owns communication for what one is doing in a proactive way. Identifies which mode of communication should be used. Manages tonality, being respectful, inclusive, etc. Communicates up and out to leaders.

Communicates a compelling, convincing product story to a specific audience. Shares stories to leaders and adjusts narrative depending on the audience.

Works with creative team members, program managers, and developers (e.g., the triad/quad) to define and iterate on new and existing product features. Collaborates with, creates, and helps the team deliver product design results while also guiding the team's newer members. Begins to influence stakeholders across a few disciplines (e.g., Marketing, Sales). Ensures that voice is needed, sought out, and asked for to promote optimal product designs. Connects dots between teams to enable collaboration, identifying opportunities to build on the work of others and leverage previous work.

Leadership

Provides guidance to the team of product designers. Ensures full understanding of the original design and vision, and links to established problem and/or goal. Begins to mentor designers in specific areas of expertise. Influences those outside of design. Interviews and screens candidates.

Other

Embody our culture and values

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 5+ years experience working in product or service design

OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 4+ years experience working in product or service design

OR equivalent experience (e.g., experience using design thinking to solve problems).

Additional or Preferred Qualifications

Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 8+ years experience working in product or service design

OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 6+ years experience working in product or service design

OR equivalent experience (e.g., experience using design thinking to solve problems).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.