bout the role:

The Senior Platform Specialist’s is responsible for ensuring the stability, integrity, security, efficient operation, and administration of the Information Communication Technology (ICT) Infrastructure and systems.

The Senior Platform Specialist is part of the “Platform Services” team and provides operational tiers 2 and 3 support in the Digital Services function and contributes to strategic initiatives and projects via several virtual delivery teams that implement product and service improvements across the current and emerging platforms.

The Senior Platform Specialist role covers an array of different platform specialisms. Each Senior Platform Specialist will focus on one or more of the listed specialisms which align with their skillset.

Benefits & Salary:

• Permanent
• Very Flexible
• Lower Hutt
• Free Parking
• $100,000

Core Responsibilities:

• Implement and proactively monitor performance to ensure the highest level of availability for all Service Platforms
• Design and implement regular platform checklists, and maintenance schedules to proactively manage platform health
• Have a code first mindset to infrastructure/configuration delivery
• Resolve operational Incidents, Problem tickets, Service Catalogue tasks and problems on a day-to-day basis in accordance with Service Level Agreements (SLA’s) and following Information Technology Infrastructure Library (ITIL) processes
• Present any changes to the Change Advisory Board to gain approval prior to any change been implemented
• Take part in business hours service support roster as needed to ensure platforms are well supported and that time spent in scrum teams delivering project activity is focused on the sprint goals
• Learn new technologies and share learnings of newly implemented technologies to peers
• Enhance the build, install, support and release processes for platforms hosted on (Azure)and private cloud (Vmware) cloud maintaining environment integrity

Skills & Experience:

• Five years relevant professional experience and/or certification
• Degree in a technology subject preferred
• Two years’ experience of supporting platforms hosted in Microsoft Azure
• High degree of familiarity with industry trends and emerging technologies
• Extensive technology operational experience ranging across Service Desk, Desktop Support, Systems
• Strong knowledge and experience in Microsoft Cloud Security
• Strong knowledge and understanding of Microsoft Azure IaaS features (VM’s, VNET, VPN, Express Route)
• Infrastructure automation implementation with tools such as Terraform
• Experience with applying a disciplined approach to change and configuration management within a complex and diverse IS environment
• Experience with ServiceNow

If you are interested in the role or would like to know more, you can email me Michael.timoteo@beyond.co.nz or call 021 702 961.

REF # 114690