Are you passionate about customer loyalty? Are you an expert in developing long term client relationships? Do you have the gravitas, drive and expertise to inspire and inspire key business objectives Do you want a role where you can really make your mark on an organisation and influence strategy? Do you want to work for the biggest loyalty programme in the UK? If so, this could be the perfect opportunity for you.

Reporting into the Partner Manager, the Senior Partner Executive will be responsible for the following:

Strategic Planning & Loyalty market expertise:

• Able and accountable to plan and manage multiple workstreams/projects not just campaigns
• Ability to largely manage their own workload and priorities whilst also giving direct reports support on this as needed
• Able to give guidance on the strategy behind campaigns e.g develop a strategy to drive redemptions

Commercial:

• Ability to own and develop the account revenue forecast
• Accountable for up to £20m bonus point revenue of your partner organisations
• Knows in detail the key commercials of their account
• Constantly aware of all impacts to revenue and key drivers e.g cancelled, under / over performing campaigns
• Ensures regular communication across the team on performance
• Aware and able to articulate key contractual clauses and monitoring of these

Relationship Management:

• Seen as the 'go-to' person internally and externally for Partner
• Owns, creates content and leads the monthly meetings
• Ability to effectively influence as required for the role, including within their team, in other teams and externally
• Works closely with the Insight Manager to ensure alignment and key insights are available for key projects
• Ability to solve / troubleshoot day to day issues and propose solutions
• Confident in attending/ leading meetings with Partners on their own and dealing with any uncertainties that come up as part of BAU

Thought Leadership:

• Aware of what's happening in the loyalty space, proactively shares an opinion on this
• Proactively shares relevant developments with Partner and internal team

What we’d like you to have:

• • Degree or equivalent experience
  • Experience of working in a marketing role
  • Good knowledge of Direct Marketing/CRM is essential
  • Confidence in dealing with clients
  • Ability to multi-task
  • Good communication skills
  • Attention to detail
  • Organisational skills
  • ‘Can do’ attitude - able to use initiative
  • Ability to work as part of a team
  • Proficient use of Microsoft Office suite
  • Web experience is desirable