Senior Manager, Marketing Operations
Location: Fully Remote
CVS Kidney Care, a new CVS Health company, has been launched as part of the company’s portfolio of initiatives to transform health care and make a real difference in the lives of people impacted by chronic kidney disease. At CVS Kidney Care, we put the patient at the heart of everything we do. We are based on a culture of courage that rewards innovative thinking and bold action; we seek people who are ready for an entrepreneurial environment where ownership is empowered at all levels, ambiguity is actively embraced in order to accelerate innovation, and where all colleagues are committed to act as one team in service to our goals.
If you have a customer-first mindset, enjoy working collaboratively across team and functional areas, and desire the opportunity to have a meaningful impact on the people we serve, CVS Kidney Care might just be the next best step in your career.
The Sr Manager, Marketing Operations, will serve as a key member of the marketing team in overseeing operational functions and coordination across analytics, sales force administration and marketing portfolio management for CVS Kidney Care.
Reporting to the Director of Content and Digital Strategy, you will lead a team to support the operational and reporting needs of the marketing team as a whole, including but limited to monthly and yearly budgetary reporting; and the digital metrics and analytics to meet our diverse business needs through people, processes, technology and data. You will also work closely with internal marketing colleagues on the CVS Kidney Care marketing team, as well as internal and external agency partners, as needed.
We are looking for a creative individual who has a passion for operational efficiencies, experience working in agile, data, metrics, and reporting to help guide our marketing efforts as we become a transformative force in the market. Operating in an entrepreneurial environment – flexibility and comfort in ambiguity will be a must to succeed in this role.
•5-8 years of experience in project management ( Proven track record implementing Marketing Operational process that improve efficiency and team operations. Demonstrated success in implementing campaigns and applying key learnings from diverse marketing campaigns ex: paid media, owned social, CRM that drive improved outcomes)
•3 + years of experience managing direct reports
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
•Extensive knowledge of Microsoft Office products
•Experience working in Agile
•Working experience with managing reporting and analyzing data from multiple sources.
•Understanding of market trends, dynamics, and competitors.
•Understanding of the methodologies of research
•Basic understanding of CRM and Salesforce.
•Genuine curiosity about business and motivated by purpose
•Project management skills and experience with content/project management/campaign planning software
•Ability to manage multiple projects simultaneously in a fast-paced, ever-changing business environment
•Strong communication skills (both written and verbal), expert level presentation skills
•Problem solving abilities / “Out of the Box Thinking” / Critical thinking skills
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.