Description

Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.

This role is key to the e-commerce function in shops. Attention to detail is a must, as you will be responsible for ensuring a safe and legal operation. You will be a role model for customer service, using your coaching skills to support partners in delivering an excellent experience, providing timely feedback to aid in their personal development. 

You will be focused on ensuring customers get the items they want on time through overseeing the picking operation, be the first point of contact for customer queries in store, using your initiative to resolve queries and put the customer at the centre of decision making.        

Required Essential Experience:

You will need a full valid UK manual driving licence for driving vehicles with a manual gearbox up to 3500kg with no more than six points – and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.   

Desired Essential Experience:

- No involvement in any blameworthy collisions within the last two years 

- Have no endorsements on their driving licence

Additional Information:

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

- Print off the job description now if you require it

Duties and Responsibilities

You’ll be customer centric, supporting partners in delivering an efficient e-commerce operation and an excellent customer experience. Working closely with your people managers, you’ll create a proactive working environment, with a culture of continuous learning.