About us

Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.

About the team

The Sydney Metro Information & Technology (IT) branch sits within our Corporate Services division. Sydney Metro IT supports the needs of Sydney Metro’s portfolio of transport infrastructure projects and the teams behind them. We deliver lifecycle management across digital, products/platforms, security and risk, customer experience, service management, application development and integration, architecture, and technology portfolio management.  

We also play an important part in delivering the IT strategies that support Sydney Metro’s goals as an organisation by identifying technology opportunities, now and into the future.

Our IT Delivery team is responsible for supporting the design, delivery, and continuous improvement of Metro technology products, as well as program management of complex business technology solutions.

The opportunity

Right now, we have a number of opportunities for a Senior IT Business Analyst to join our IT Delivery team on a 2 year fixed term contract.  In this role you will provide analysis, advice and support for the organisational business intentions, services, processes and information that identifies changes that lead to business improvements. You will conduct analysis and evaluation of functional and non-functional requirements and documentation of technical specifications facilitating strategic advice to support IT project decision making, planning, resourcing and delivery across a portfolio of complex initiatives.

Your Key accountabilities are:

Identify gaps in current people, process and technology and propose recommendations to address these including new skills / capabilities, processes or technology solutions such as revised definitions, metrics, dimensions or metadata.

Ensure comprehensive documentation is produced such as business and functional requirements, technical/interface designs, business process models, user stories/requirements and user case scenarios, as appropriate for the business need.

Work with key stakeholders to define business requirements and trends with a comprehensive analysis of alternate solutions (internal and external) to enable informed business decisions, and service level improvements, continuously drive agility and flexibility in responding to business and industry changes

Please click here to view a copy of the position description.

Read through our candidate information pack to learn more about this great opportunity and our Information & Technology Branch.

About you

You are an experienced Business Analyst that has a background in Information Technology.  You will have demonstrated experience translating complex business requirements into data and technical specifications that meet the needs of stakeholders, are understandable and scalable for future enhancements.

You will be skilled in operating autonomously, can communicate effectively and build relationships with a wide range of internal and external stakeholders. You will demonstrate a great work ethic, feel confident on prioritising issues and will be able to deal with complex matters by liaising with your Project Team to work together on solutions.

Beyond that, if you are passionate about identifying opportunities and implementing ideas to work better and you measure success on delivering business value, then this is the role for you.

Salary and benefits

The salary for this position is a Grade 8A ($120,423) – 8E ($134,872) per annum, plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

Interested?

Iconic, high-profile, city-shaping opportunities like this don’t come around every day. This is a rare opportunity to join Australia’s newest Transport Agency in its formative phase. 

Joining Sydney Metro, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

#sydmtoit

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm Monday 11th April 2022

Don’t miss out! Apply today to register your interest

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

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We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Sylvia Koutsoubaris at SYLVIA.KOUTSOUBARIS@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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