Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About this role

The role holder will work within the Field Sales division of Enterprise. Reporting to the Specialist Sales Manager. You will be responsible for new business sales either directly or indirectly through supporting the BT Local Business.  You will sell a full range of solutions focussing on EE Mobile and BT One Phone either through direct customer interaction or in a support capacity helping your aligned BT Local Business achieve their targets. You will receive full support from the team and Senior Managers both with achieving your goals within the role whilst helping you realise your own development plans and career ambitions. 

Due to planned internal promotions we are now recruiting for Sales professionals to support our BT Local Businesses.  

You will be responsible for identifying, developing and closing sales through sustained Prospecting and activity. You will be able to develop strong internal relationships delivering solutions to meet customer demands and requirements. You will have a clearly defined sales methodology & will be required to create and present a credible sales plan. Keeping up to date with market developments & customer insight will be needed in order to contribute to the wider Field Sales strategy.

BT Enterprise has around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

You'll have the following responsibilities

To achieve set monthly targets in respect of new mobile voice and data connections as determined by the company in a profitable, easy to do business way

Fully understand the business, buying and decision making process of the prospects as well as developing effective relationships with key contacts in the accounts

To provide the specialist support our BT Local Business (BTLB) partners to achieve their Mobility targets on a weekly/monthly/quarterly/annual basis. This includes personal ownership and accountability of the BTLB team members capability and confidence in selling mobile solutions.

Provide accurate detailed monthly and quarterly forecast and ensure information on Sales Force.com is kept up to date

Be an exemplar for BT system usage and drive the right behaviours of SF.com usage within BTLBs

Understand and sell the whole product portfolio, including voice, data and new customer solutions as appropriate to customer needs

Maintain a high awareness and knowledge of the SME  market, including industry, competitors and telecoms and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately

Interface with other internal departments (e.g. customer services) as required ensuring that customer issues are resolved to their satisfaction

Provide a professional handover of accounts as necessary on a timely basis

Maintain professional customer liaison and ensure the ethics of Best Advice are followed at all times

Operate within published commercial and contractual guidelines, making effective use of escalation routes

Act as an ambassador for BT and BTLB across the external market and within internal stakeholders, demonstrating best in class sales behaviour and delivery of excellent customer experience results

Comply with all elements of the SME sales charter, and with all company policies and procedures

To lead by example

To drive appropriate awareness of products for all segments and lead the drive of campaigns for specific portfolio

To own the regional and personal forecasting for specific products / propositions

To adhere to and exceed minimum productivity (customer visits) measures

To create cross portfolio, customer need focused solutions as appropriate

To contribute in identifying  in business & market needs, across a variety of portfolio areas, feed this back to internal BT stakeholders to help drive future direction and segment development

To establish key internal and external relationships to support their sales plan

To understand customer requirements & provide solutions

Assist in training / coaching development of the wider (sometimes virtual) team

Support & Implement the Field Sales Strategy launching propositions into the UKSME market

Support the Sales Effectiveness program to continuously improve sales behaviours & capability

Grow market share and customer revenues across a variety of portfolio areas

Take personal responsibility for developing a Personal Development Plan

Make a positive contribution towards the employee engagement survey

Help and support your team mates to the best of your ability

Comply with all Mandatory Training required for your role in a timely manner

You'll have the following skills & experience

Demonstrable communication, interpersonal and relationship management skills

Strong presentation skills

Strong commercial awareness

Appreciation of channel environment and winning through others

Negotiation and influencing skills

Working collaboratively

Strong stakeholder management skills

Able to make commercial decisions within defined delegation levels

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Car allowance (dependent on your role)

Share option and pension scheme programmes

Automatic enrolment into our ‘Sales as Profession’ community

Flexible benefits to fit around you

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!