Ethical Trade & Environmental Sustainability (ET/ES) Operations: We aim to deliver amazing fashion at amazing prices to Primark customers, whilst maintaining the highest levels of rigour, protecting the people who make our products, ensuring social, environmental and structural compliance. We operate as ‘one team’ with the rest of the business.

Purpose of role:

The Snr Ethical Trade Executive (Central Support) will act as the interface between the Regional Ethical Trade Teams in China, India, Bangladesh, Turkey, UK and South East Asia and the buying and sourcing teams.

Reports to: Head of Central Support

Key Responsibilities:

• Management of the new factory approval process, including scheduling audits, managing and processing documentation, ensuring that factories are approved in a

timely manner

• Ensuring consistency of standards across the global field teams in audit methodology and rating

• Oversight of the existing factory audit process

• Management and communication of the supplier “live” lists and the associated information systems for buyers

• Providing support to buyers on ET issues

• Communication and explanation of audit results to buying teams, sourcing, suppliers and factories

• Providing support to suppliers and factories to support them through the approval process

• Running reports and presenting performance of the audit programme to the business

• Managing 3rd party auditor relationships as required

• Managing stakeholder relationships as required

• Ensuring processes within the Primark Ethical Trade programme support the business and maintain our Leading ETI position.

Knowledge & Experience:

• Experience in CR and ET

• Factory audit and remediation processes (SA8000 advanced)

• Excellent organisation/communication skills

• A self-starter who is results driven in a fast-paced environment

• The ability to build excellent relationships with key stakeholders & across the business

• Expert in database systems and associated reporting and other IT tools

Complexity & Creativity:

• Able to cope with the complexity of Primark’s suppliers (800), factories (2000) and buying department (23)

• Able to cope with the diversity of cultures across the Primark ET Field Team

• Appreciates the bigger picture of the audit programme and its link into Primark as a

business

• Seeks opportunities for improvement / change

• Finds ways to drive worker welfare while maintaining operational continuity

Judgements & Decisions:

• Manages the trade-offs involved in the ethical trade programme of a global retailer

• Able to regard situations in ET within the context of risk management and improvements to worker welfare

• Acts as, and manages, the interface between supplier, factory, worker, buyer and other stakeholders to support the business

Operational Responsibility

• Ensures integrity of audit management system and database

• Ensures availability of ethically approved factories to Primark

Contacts & Communication

• Ethical Trade Teams, factories and suppliers in globally

• Buying and sourcing departments

• Database team in Peterborough

• ETI, 3rd party audit companies and other relevant external stakeholders

Other

• Provide guidance and advise for buyers, suppliers and factories as required