The Media Services team is responsible for encoding, publishing and playing all the BBC’s online audio and video content. It powers iPlayer, BBC Sounds, News, Sport and World Service.

Using pioneering, cloud-based technology at scale, we deliver live and on-demand content to thousands of different devices including PCs, phones, tablets, games consoles, smart speakers and smart TVs.

The BBC’s iPlayer and Sounds apps handle fifty million plays daily. Every day we publish over 1,000 hours of new content and several terabytes of new files. This content can range from podcasts encoded for regions with poor connectivity up to the highest quality UHD video content live for global sporting events such as Wimbledon and Euro 2020.

The Media Services team is a highly agile, fast moving and motivated multi-disciplinary team who take pride in the components they design, build and deliver.

As a team we succeed and fail together, working in a no-blame culture where we see failure as an opportunity to learn and improve.

The “Prepare and Transcode” team in Media Services, provide encodes of BBC content for all platforms, both audio and video. We do this live for over 200 video and audio streams and we also encode thousands of hours of on-demand content every month.

Before encoding, there is often preparation work needed on the audio and video which our team also provides.

The Prepare and Transcode team uses the latest cloud technologies to deliver text transcriptions of audio and video assets which aid our journalists and content discovery teams.

Role Responsibility

• The business analyst role is responsible for gathering, documenting and communicating business requirements; you’ll help us build components that unlock the future of the BBC. You’ll work in close collaboration with the rest of the team to refine the requirements and develop stories for our agile development teams.
• You will work closely with the product owners, other BAs and development teams to help develop and deliver the roadmap.
• You will work with stakeholders and other teams from Media Services to help capture and refine requirements for our products.
• We make extensive use of micro services, and understanding how these fit together and how they can be used to meet new requirements will be a key part of the role.
• Data is key to our decision-making, and part of the role will require analysing and presenting data to inform our decisions.

The Ideal Candidate

• The ideal candidate will enjoy working very closely with product managers, project managers, developers and a variety of stakeholders, understanding and shaping requirements, getting features ready for development.
• You will be a fast learner, and able to pick up and reason about complex technologies.
• You will have a good understanding of the relevant technologies and practices (e.g. online media technologies, cloud platforms, microservices), methodologies such as Agile / Scrum and software engineering processes and practices.
• Ideally, you will have experience of story writing for agile software development teams.
• You will have strong data analysis skills, and the ability to specify what data to gather in order to guide the future direction of the team. Familiarity with one or more of Splunk, Cloudwatch Logs Insights or BigQuery would be an advantage.
• We are looking for someone that will constructively question things in a problem-solving space, a strong team player (facilitating collaboration/teamwork) and focus on what the user/customer needs.
• If you have some but not all of these skills, we’d still be interested in hearing from you. We are looking for people with the right attitude and we offer training to help grow your career.
• We're looking for someone who can relate to people as well as the technology they build.

Package Description

Band: D
Contract type: Permanent
Location: London W12

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression â€“ the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities â€“ our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.