Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

The Opportunity

Our Scrum Masters are servant leaders and coaches for an Agile Team, focussed on embedding agile principles, methods and practices to improve delivery velocity and achieve desired outcomes. They help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. Key focuses include facilitating planning and alignment in a transparent, collaborative manner (within and across teams); driving team engagement, performance and agile capability uplift; and helping teams progress their goals by tracking metrics, managing escalations and reinforcing a culture of continuous improvement.

What you'll be doing

• Partners with a range of internal and external stakeholders to align on planned initiatives, resolve issues and bottlenecks and achieve collective benefits.

• Partners with, coaches and supports the Product Owner in managing the backlog to ensure it is properly prioritized and appropriately sized.

• Facilitates all Scrum ceremonies (e.g. backlog grooming, planning meetings, daily stand-ups, retrospectives, demos/showcases).

• Optimises team allocation and resourcing by guiding the team on how to get the most of out of self-organization.

• Identifies and implements ways to improve team, process and service performance and suggests and implements changes to how the team operates.

• Acts as a team-based servant leader in service to the team’s needs.

• Leverages technical expertise to deliver initiatives, from definition to implementation, in order to achieve customer outcomes aligned to strategy. 

• Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams. 

Who you are

Extensive experience in the role of a Scrum Master delivering cross-functional change using Agile (i.e. across business and technology) – at least 2-3 years.

Demonstrated coaching experience, with a strong servant leadership philosophy.

SDLC: Demonstrated understanding of the software development lifecycle and technical change delivery.

Facilitation: Excellent facilitator, with the ability to communicate and adapt your style based on the situation/ context.

Conflict Resolution: Demonstrated experience in effective conflict resolution within and across teams.

Problem Solving: Demonstrated experience solving complex problems across cross-functional contexts.

Interpersonal Savvy: Demonstrated experience 

Knowledge of scaled agile delivery frameworks.

Scrum Master Certification preferred (PSM2 / ACSM).

What we can offer you

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Option to join the Healthcare Cash Plan

• Pension scheme

• Shares Plan

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!