It’s an exciting time to be joining Netflix as we continue to transform entertainment globally. As part of our mission to entertain the world, the Netflix Consumer Insights team is also striving to deepen our understanding of our consumers through various primary research methods, including content screenings with worldwide audiences.

The Consumer Insights team is looking for a Screenings Manager to partner with our internal Researchers executing content research across our original slate of Films & Series in EMEA (Europe, Middle East & Africa). The Screenings Manager role sits within the Core Group on the Consumer Insights team. Core is a centralized group of operationally driven team members with specialized methodology expertise that work across many business domains and regions.

The mission of the Screenings Manager is to facilitate technically excellent research content screenings for multiple stakeholders simultaneously, to work hand-in-hand with specialized vendors in the region, to identify and drive opportunities to innovate our screenings, and to build efficiency which ultimately empowers the Consumer Insights team to deliver extraordinary insights for the company. 

About you:

You're cool under pressure, comfortable with frequent change, and thrive in a fast production-driven environment. A natural organizer; you pay attention to the details that others often overlook.

You’re a pragmatic and flexible problem solver and have a gift for identifying areas of improvement. You proactively seek out areas that you can make better either in efficiency, quality or ease. Your ability to see things clearly as they are but also aspirationally as they could be and are just the person to put a plan into place to get there - be it by doing it yourself or finding the right people to partner with to get it done.

You have the confidence and care to liaise directly with external filmmakers, show runners and VIPs, and you enhance their experience of working with Netflix.  You are skilled at honoring a creator’s vision, while also representing what’s in the best interest of Netflix. 

You aren’t afraid to ask questions to improve your understanding and ability to take action. You remain curious and open to new ways of thinking or tackling a tough problem. 

Ultimately, you keep the team on track and because you have a bias towards action you are always two steps ahead. You are the person others turn to to pull things together for the group.

Responsibilities include:

• Partner internally with our Content teams & Researchers, and externally with Screening Vendors and Talent, to execute multi-market Film & Series screenings and focus groups with consumer audiences
• Understand the screening goals and flag potential constraints such as: country-specific considerations across EMEA, pandemic restrictions, timeline challenges, and other feasibility concerns, in order to source the best possible screening audience for each title & study
• Gather, make sense of, and communicate research goals and context from internal teams (such as Content, Post-Production & Consumer Insights) to third party partners such as research agencies, theaters/auditoriums, moderators & translators, etc
• Represent the needs of the Consumer Insights team with internal and external teams, specifically post productions team in various markets, at times building those relationships from scratch 
• Create technically excellent screening tools to identify the correct audience for each title; oversee the recruitment process and manage respondent quotas
• Work with external & internal teams to ensure a smooth and positive research experience for respondents and Netflix observers, whether they be joining in-person or remotely
• Source and evaluate research new local vendors and moderators for screenings throughout EMEA
• Sync with our business partners in Legal and Finance Procurement to onboard and pay vendors and keep to project and team budgets
• Lead and manage some recurring team level operations for the films & series teams of Consumer Insights. This could include things like inputting screening scores and event into a tracker, calendaring research, coordinating newsletters, and managing the administrative side of the project pipeline

Qualifications

• 3+ years working to logistically plan and execute screenings and focus groups for Films, Series and/or OTT content within a range of markets in EMEA
• Experience working with post-production teams and creative talent for content screenings and should have knowledge of DCPs (Digital Cinema Package), audio, video, localization, digital file formats, and delivery specifications
• Experience in project management and in managing/negotiating with vendors
• Excellent oral and written communication skills with colleagues & vendor partners
• Strong ability to work with cross-functional teams
• Strong proficiency with spreadsheets & Google Suite
• Ability to make sound independent decisions, while knowing when to call out issues
• Ability to multitask in a dynamic environment
• Flexibility to accommodate time zones or other team members and partners globally, as needed


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.