Job Description

JOB SUMMARY

Responsible for screening of visitors, employees, volunteers, vendors and contractors as they enter Niagara Regional Building, Immunization Clinics and/or Long Term Care Homes. Responding to inquiries and directing visitors within the building. Ensure throughout the day, high touch points areas are being cleaned, sanitized, and disinfected.

QUALIFICATIONS

EDUCATION

Completion of Grade 12

KNOWLEDGE/EXPERIENCE

Minimum of 1 month of experience in a health care setting or customer service environment

Requires basic computer knowledge including MS word and excel.

SKILLS

Strong communication and prioritizing skills

Exceptional customer service skills

Demonstrate strong decision-making skills.

Demonstrated ability to work as part of an interdisciplinary team and build good working relationships

Flexible, self-directed and able to work effectively with minimal supervision

Strong work ethic, professional, diplomatic and dependable with the demonstrated ability to adapt to changing requirements.

Strong conflict resolution skills

Ability to follow direction and procedures

Practices confidentiality

SPECIAL CONDITIONS

May be required to travel to other offices, clinics or community locations for meetings/training as assigned

Will interact regularly with staff, visitors and contractors

An annual influenza vaccination is recommended

Must wear required Personal Protective Equipment as outlined

Required to work when building is in an outbreak with required Personal Protective Equipment

Shift Information

This position is currently scheduled days/evenings. Must be willing and able to work up to 24 hrs per week.